Robert George | Page 5

Robert George and Taylor making the buying experience so easy. Thank you for all the help. easy. Thank you for all the help. More

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Always professional and attentive to customer needs. The service advisors are always ready to help. The service advisors are always ready to help. More

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I found the car I was interested in on their Autotrader page. I made contact through the link provided and it was like pulling teeth to schedule a time to view the vehicle. It took three weeks from first c page. I made contact through the link provided and it was like pulling teeth to schedule a time to view the vehicle. It took three weeks from first contact until the time I was able to view and purchase the vehicle. I was told part of the wait was because it was going to be a certified pre-owned vehicle and it had to be put through the paces. When I got their I was told they changed their mind and it was no longer a certified pre-owned. When the Buyer's Order form was sent to my bank, I discovered a charge for $797 was added for "Capital VIP Protection". When I asked what the charge was for, I was told all pre-owned vehicles get this and majority of the cost was for tinting windows, which I did not ask for. The Car Fax stated the car had already been tinted back in 2021 by a reputable company. There were another $2,258.00 in fees and taxes, which I felt was excessive. Overall, I just felt like I was given the runaround and not straight answers. More

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We had a wonderful experience at Capital Ford of Wilmington. Our sales person was Robert George and he was amazing. He made the process very easy and it was the best car buying experience I have h Wilmington. Our sales person was Robert George and he was amazing. He made the process very easy and it was the best car buying experience I have had. We will be buying future cars from Capital Ford with Robert as our sales guy. Eric Jacobi was the finance person and he was wonderful to work with, as well. I would give them both 10 stars if I could. Loving my new Bronco!! More

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I bought my 3rd car from Robert George at Capital Ford in Wilmington. I keep coming back because of Robert. He takes into account my current and long term needs and presents me with the most suitable options Wilmington. I keep coming back because of Robert. He takes into account my current and long term needs and presents me with the most suitable options. Robert thinks outside the box. He is always 5 steps ahead in knowing why each said vehicle best fits into my big picture. With Robert you are not treated as an individual sale. He treats you as a lifetime customer and because of that, he's trustworthy. More

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Robert George found the car I wanted, delivered when promised and made the entire process effortless. One of the easiest car buying experiences I've ever had. promised and made the entire process effortless. One of the easiest car buying experiences I've ever had. More

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Robert George assisted me with ordering a new diesel truck. He was very helpful and always available to be reached. He was very knowledgeable about diesels and provided great tips and advice as I'm new truck. He was very helpful and always available to be reached. He was very knowledgeable about diesels and provided great tips and advice as I'm new to diesels. More

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I have the worst experience ever, I recommend not to do any business with this dealer (Wilmington, NC) at all. Be careful if you do! any business with this dealer (Wilmington, NC) at all. Be careful if you do! More

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Robert and Allen were awesome making sure I was happy with the vehicle and the financing. Not pushy and aggressive like some other dealers can be. with the vehicle and the financing. Not pushy and aggressive like some other dealers can be. More

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