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Robert Grooms

Overview Reviews (134) Inventory (145)

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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5.0

134 Reviews

Overview Reviews (134) Inventory (145)

Industry Experience

21 yrs

5.0

134 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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134 Reviews of Robert Grooms

August 07, 2025

Dealership Rating

Employee Rating

Always responsive and friendly. Willing to explain things and meet me with a fair price Willing to explain things and meet me with a fair price More

by Jennifer.Jimenez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

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Aug 07, 2025 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2025

Dealership Rating

Employee Rating

This dealer and the people at Autopark Ford have bent over backwards for my satisfaction. over backwards for my satisfaction. More

by deanameling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Aug 06, 2025 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2025

Dealership Rating

Employee Rating

I had an issue with my service bill. Robert was able to take care of it in a timely manner. Offered a free " The Works" on my next visit. Robert was able to take care of it in a timely manner. Offered a free " The Works" on my next visit. More

by socrabtree

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2025 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2025

Dealership Rating

Employee Rating

Very helpful, enjoyed the experance every one did thier best to make my buying the truck a seamless time best to make my buying the truck a seamless time More

by SEADORF1MADHOUSE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp

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Jul 24, 2025 -

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

July 23, 2025

Dealership Rating

Employee Rating

I like that they have pick up and drop off services. They were really fast this time. They were really fast this time. More

by scoots030613

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp

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Jul 23, 2025 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 07, 2025

Dealership Rating

Employee Rating

Excellent service provided with professionalism and kindness. I am so grateful and will always be my first choice for any of my needs. kindness. I am so grateful and will always be my first choice for any of my needs. More

by amiking

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold , Kari M. Absolute Gold

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Jul 07, 2025 -

Auto Park Ford La Porte responded

Thanks for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

June 30, 2025

Dealership Rating

Employee Rating

Efficient and easy,the staff there was very friendly and courteous. Will go back again! courteous. Will go back again! More

by ANDREWCRUMINSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 30, 2025 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

June 27, 2025

Dealership Rating

Employee Rating

Best costumer service with car salesman ever. Jason was so kind and understanding of the vehicles. Glad I went to auto park ford, LaPorte. Jason was so kind and understanding of the vehicles. Glad I went to auto park ford, LaPorte. More

by JodiDavis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

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Jun 27, 2025 -

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

June 27, 2025

Dealership Rating

Employee Rating

Everything went smoothly with the sale and I would definitely purchase from them in the future definitely purchase from them in the future More

by Amy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp

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Jun 27, 2025 -

Auto Park Ford La Porte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

June 21, 2025

Dealership Rating

Employee Rating

My #1 place to get my oil changed. The check and top off my fluids and ratate my tires and give me a hand wash so we'll my car shines with a smile! They always get me right in and get The check and top off my fluids and ratate my tires and give me a hand wash so we'll my car shines with a smile! They always get me right in and get busy. More

by abbyclifford17@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

Report | Print

Jun 21, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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