Robert Grooms
Robert Grooms at Auto Park Ford La Porte
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Robert Grooms | Page 2

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.8
98 Reviews

Industry Experience

19 yrs, 10 mos

4.8

98 Reviews

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98 Reviews of Robert Grooms

December 05, 2023

Dealership Rating
Employee Rating

My car displayed engine coolant hot warning, so I pulled over and called service department. They sent someone out to look at my vehicle, followed me back to the service center, gave me a loaner car while m More

by Preston591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Grooms

Dec 06, 2023

Auto Park Ford La Porte responded

Preston, Thank you for your very kind service review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

Dec 06, 2023

Preston591959 responded

Thank you for being so customer oriented.

November 22, 2023

Dealership Rating
Employee Rating

The staff was fast and professional. Will kept me updated with the progress on my car. More

by cynthialantz2011
Recommend Dealer
Yes
Nov 24, 2023

Auto Park Ford La Porte responded

Cynthia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2023

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Employee Rating

Quick, on time and very friendly service. Scheduled appointment they were ready when I pulled up even 15 minutes early More

by mikecarlson0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Auto Park Ford La Porte responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

October 12, 2023

Dealership Rating
Employee Rating

They are very professional and thorough. They have very quick service and are very dependable. More

by hardknocks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler

Oct 13, 2023

Auto Park Ford La Porte responded

Thank you! Tim and Robert appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

September 17, 2023

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Employee Rating

Outstanding SERVICE after the sale. Always let you know costs, what the service entails and why it’s done! More

by hawelter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 14, 2023

Dealership Rating
Employee Rating

Quick and reliable service, car was finished when requested, would have them make repairs if needed More

by cobra jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley

Aug 15, 2023

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2023

Dealership Rating
Employee Rating

Great service, great staff. Let you know what is needed to keep you vehicle working well. More

by shana
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Auto Park Ford La Porte responded

Thanks, Shana, for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

August 03, 2023

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Employee Rating

Very happy with the dealership, they did a excellent job, definitely will use them in the future More

by SHELLY65B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Auto Park Ford La Porte responded

Thank you, Shelly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte, we look forward to having you as one of our valued customers for many more years to come!

July 22, 2023

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Employee Rating

I was very happy with the service. They were very speedy at getting the service done on my car. More

by cbasile0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

June 29, 2023

Dealership Rating
Employee Rating

We asked them about a couple of options I might or could do with the situation I was in. They worked with me and the amount I told them I could pay as a payment. Very easy to work with and I was very please More

by alicialowery4
Recommend Dealer
Yes
Jun 30, 2023

Auto Park Ford La Porte responded

Alicia, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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