Robert Grooms
Robert Grooms at Auto Park Ford La Porte
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Robert Grooms | Page 2

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.8
107 Reviews

Industry Experience

20 yrs, 2 mos

4.8

107 Reviews

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107 Reviews of Robert Grooms

June 05, 2024

Dealership Rating
Employee Rating

They did a great job and even cleaned the car. Always go back for anything related to the truck More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Auto Park Ford La Porte responded

Thank you, Max, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

June 04, 2024

Dealership Rating
Employee Rating

Amazing service! Great work at all times and will pick up your vehicle or come to your house!!!!! More

by Jasonprice_1984
Recommend Dealer
Yes
Jun 04, 2024

Auto Park Ford La Porte responded

Jason, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

June 03, 2024

Dealership Rating
Employee Rating

Quick and easy. Everyone was friendly and helpful. Will be coming back. Thank you for all your help. More

by 61goalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Auto Park Ford La Porte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2024

Dealership Rating
Employee Rating

They were very personable. I had a problem with the battery but Robert stepped in and helped get things solved. Jason was very helpful with my health issue. He was very frien More

by Freddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

Jun 04, 2024

Auto Park Ford La Porte responded

Freddie, Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

April 28, 2024

Dealership Rating
Employee Rating

Everyone is wonderful to work with. Feels more like purchasing from a close friend or family member. Tim and Jon are legendary and will not disappoint. Why go through all the games at o More

by David R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Auto Park Ford La Porte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, David, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

April 25, 2024

Dealership Rating
Employee Rating

Always very helpful with service and recommendations on service. Also appreciate the service manager, when I had something happen he was more than willing to make it right! More

by Robert S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Auto Park Ford La Porte responded

Thank you, Robert, for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

March 29, 2024

Dealership Rating
Employee Rating

Quick appointment scheduling. Quick inspection of vehicle and schedule for repair. Service department was curteous and knowlegeable. More

by mikeller46532
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler, Rick Kobold

Mar 30, 2024

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

Dealership Rating
Employee Rating

Tim Mishler did a great job helping us match our needs to the best truck available. Entire purchasing process went very smoothly. Felt no pressure since salespeople are on salary not commission. Service d More

by bbfitz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

Mar 07, 2024

Auto Park Ford La Porte responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Tim! We truly appreciate your feedback!

December 07, 2023

Dealership Rating
Employee Rating

I appreciated the opportunity to meet and speak with the amazing team. A pleasurable experience. Thank you all. More

by youngcat36931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , Dave Riley

Dec 08, 2023

Auto Park Ford La Porte responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

December 05, 2023

Dealership Rating
Employee Rating

My car displayed engine coolant hot warning, so I pulled over and called service department. They sent someone out to look at my vehicle, followed me back to the service center, gave me a loaner car while m More

by Preston591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Grooms

Dec 06, 2023

Auto Park Ford La Porte responded

Preston, Thank you for your very kind service review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

Dec 06, 2023

Preston591959 responded

Thank you for being so customer oriented.

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