Robert was outstanding as usual.
I called up prior to coming in.
I showed up about an hour or so later and
Was taken care of not long after arriving
I called up prior to coming in.
I showed up about an hour or so later and
Was taken care of not long after arriving
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by Jazzyfb77
Service Price Transparency
Aug 16, 2025 -
Star Nissan responded
Hello Jazzyfb77 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
The servicemen did not perform tire rotation which I can
confirm you because there are some scratches on wheel rim on right front side which remains there
They performed multi point inspection in front of
confirm you because there are some scratches on wheel rim on right front side which remains there
They performed multi point inspection in front of me.
I’m not sure whether they changed engine oil and filter
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by ehteshamuro
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Star Nissan responded
Ehteshamuro, we regret to hear that you had this experience with us. Here at Star Nissan, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (718) 423-0500 to discuss ways we can better serve you in the future.
Best Regards,
Diana Ljajcevic
Great services.
Fast response for the car drop off. After the estimated time of pick-up, received a call on time for the car readyness.
Fast response for the car drop off. After the estimated time of pick-up, received a call on time for the car readyness.
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by XINGUANSJTU
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Star Nissan responded
Hello Xinguansjtu ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
This was by the far the easiest to deal with dealership
out of all that I encountered during my car search. Not only was everyone extremely pleasant from the moment that I walked in, but they also had very
out of all that I encountered during my car search. Not only was everyone extremely pleasant from the moment that I walked in, but they also had very fair prices and did not add in a bunch of ridiculous fees!
Tony went above and beyond for me, as did everyone else at the dealership! I will certainly recommend them to friends and family in the future!
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by kadeemharper
Verified Customer
Verified Customer
Aug 12, 2025 -
Star Nissan responded
Hello Kadeemharper ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
Kind, courteous, great service, good available time,all
in all a great experience, fast highly recommend Nissan service ctr!
in all a great experience, fast highly recommend Nissan service ctr!
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by Donnaskarka40
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony
Aug 12, 2025 -
Star Nissan responded
Hello Donnaskarka40 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
Very good people they listen to you and they do
everything whatever you tell him and they do job good
everything whatever you tell him and they do job good
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by emilredzepagic2101
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Star Nissan responded
Hello Emilredzepagic2101 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
Very efficient and a minor problem was resolved with no
charge! Thank you for your dedication and customer service.
charge! Thank you for your dedication and customer service.
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by POCPE17
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Star Nissan responded
Hello Pocpe17 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
I paid them 2300 and two months and still they are
telling me they dont know when my car is going to be ready. Still waiting
telling me they dont know when my car is going to be ready. Still waiting
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by Shaimoonb52
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gus Tsolkas
, Christopher Pichardo, Antoni Ljajcevic
Aug 14, 2025 -
Star Nissan responded
Shaimoonb52, we regret to hear that you had this experience with us. Here at Star Nissan, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (718) 423-0500 to discuss ways we can better serve you in the future.
Best Regards,
Diana Ljajcevic
Great experience, quality service, wait time is more than
reasonable. Everyone on the service team is a great help, Robert, Natanael, Toni and Jerry are great to work with and work well together. Very please
reasonable. Everyone on the service team is a great help, Robert, Natanael, Toni and Jerry are great to work with and work well together. Very pleased
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by Cmw
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2025 -
Star Nissan responded
Hello Cmw ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
The service reps kept me informed of the diagnosis of my
vehicle and what my options were.
vehicle and what my options were.
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by REMOVED0
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2025 -
Star Nissan responded
Hello Removed0 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family.
Sincerely,
Diana Ljajcevic
Owner Loyalty Manager
dljajcevic1@gmail.com
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