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Robert Kirkwood
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Robert Kirkwood | Page 42
Product Specialist
Certified Benz & Beemer
6725 E McDowell Rd
Scottsdale, AZ 85257
429 Reviews
Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
429 Reviews
Write a Review
429 Reviews of Robert Kirkwood
June 29, 2018
I love my car and Robert was great! It was a pleasant buying experience. The only issue I had was the car wasn't Cleaned properly and the windshield wipers had to be replaced and that to It was a pleasant buying experience. The only issue I had was the car wasn't Cleaned properly and the windshield wipers had to be replaced and that took about an hour to get it done. The window tint is scratched. For the price of the warranty it should have been replaced. I am a little concerned about the car actually having been certified unless the wipers arent part of the inspection. More
by Jogagnon33
Helpful 
June 21, 2018
No hassel trip to Phoenix This dealership was extremely accommodating for myself and my husband. We live in Tucson and we were able to do all of the financial paperwork and upl This dealership was extremely accommodating for myself and my husband. We live in Tucson and we were able to do all of the financial paperwork and upload of documents electronically. It took an entire day back-and-forth, but we finally arrived in Phoenix at 8:15 p.m. and the dealer stayed open for us to sign the documents and drive off with our new car. Despite as a riving 15 minutes past closing, they even took the time to allow us to take a test drive and make sure that we truly approved of the vehicle. We had an awesome experience! More
by VHicks
Other Employees Tagged: Scott McKenzie
June 13, 2018
No pressure Great dealership. I worked with Robert and felt like we became friends during the process. The salespeople feel like their to help you not just to sel Great dealership. I worked with Robert and felt like we became friends during the process. The salespeople feel like their to help you not just to sell you a car. I would highly recommend Benz & Beemer More
by Cat
Other Employees Tagged: Travis Walters
June 01, 2018
Professional My experience was very good. I appreciate professional and low key environment that makes it comfortable to make decisions. Robert’ attention and foll My experience was very good. I appreciate professional and low key environment that makes it comfortable to make decisions. Robert’ attention and follow up was good. He is also a good listener. Thanks More
by Kitties,mom314
Other Employees Tagged: Chris Fredlake
May 29, 2018
Awesome Price, Awesome Service Saw a car I wanted online. Went in and took a look, got my terms, got the price and was out the door with my keys within 2 hours. Hassle free, easy to Saw a car I wanted online. Went in and took a look, got my terms, got the price and was out the door with my keys within 2 hours. Hassle free, easy to work with, and a smooth process overall. I would go back for my next car. Also Mike in service is awesome! More
by jgalaviz
Other Employees Tagged: Jesus Bello, Mike Miller
May 19, 2018
Friendly and knowledgeable. Robert and Travis worked together to get me through the paperwork and into my new truck as quickly as possible. They were very friendly and knowledgea Robert and Travis worked together to get me through the paperwork and into my new truck as quickly as possible. They were very friendly and knowledgeable. More
by JR
Other Employees Tagged: Travis Walters
May 18, 2018
Timely and easy Robert was a pleasure to work...he answered all of our questions with patience and aplomb. He explained each aspect of the process and kept us updated Robert was a pleasure to work...he answered all of our questions with patience and aplomb. He explained each aspect of the process and kept us updated as the car buying-process moved along. More
by Patrick
May 05, 2018
Honest and straightforward Robert Kirkwood handled my online inquiry and continued to politely follow up until he found me the right car. I had not bought a car in several yea Robert Kirkwood handled my online inquiry and continued to politely follow up until he found me the right car. I had not bought a car in several years so I kept expecting the traditional dealership experience but it was the opposite. They picked me up, I was in and out of the dealership in 10 minutes. They went out their way to make me aware of my options and to make sure the whole deal was transparent. This is a quality organization that makes car buying a pleasure. More
by GregO
Other Employees Tagged: Drew Costa
April 20, 2018
Amazing so far. I got contacted by the dealer right away. Smooth transaction so far. Robert is super helpful and a true helper. Can’t wait to get my new car. I got contacted by the dealer right away. Smooth transaction so far. Robert is super helpful and a true helper. Can’t wait to get my new car. More
by Bpiccelli
April 10, 2018
Couldn’t have been easier! I had such a wonderful experience at Certified Benz and Beemer! I went in to look at a few cars and see what they could do for me seeing as my credit I had such a wonderful experience at Certified Benz and Beemer! I went in to look at a few cars and see what they could do for me seeing as my credit is not wonderful. Robert was extremely helpful and friendly. I couldn’t have asked for a better salesman. He didn’t pressure me at all and I do appreciate that. Sometimes dealerships can be a long terrible experience but Robert made it so easy and enjoyable. I will definitely purchase here again!! They are amazing! I couldn’t be happier! More
by Camille Walker
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