Robert Marstellar | Page 3

We have purchased 5 cars from Don Whites, 4 of them we have had Rob Marsteller as our salesman. Love working with him! Easy to talk to. have had Rob Marsteller as our salesman. Love working with him! Easy to talk to. More

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Great service and professionalism. I highly recommend Don Whites to any in looking for a new or used car. Always provide service with a smile Whites to any in looking for a new or used car. Always provide service with a smile More

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Alan at Don White’s Timoniun is excellent. He and the rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! More

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Best sales experience ever. Rob in sales was key Every thing from the showroom to the salesman to the finance was a great experience. Smooth and couldn’t have gone better. Rob the salesman was outsta Every thing from the showroom to the salesman to the finance was a great experience. Smooth and couldn’t have gone better. Rob the salesman was outstanding. More

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I liked this dealership for the simple fact that they had the car I wanted, in good shape, at a reasonable price. That is about it. The condition of the place is pretty drab compared to most car dealers. The the car I wanted, in good shape, at a reasonable price. That is about it. The condition of the place is pretty drab compared to most car dealers. The bathroom is almost scary. They have a whole team that is there to ensure your satisfaction, but they never follow up after you leave the dealership. The process seemed a little unprofessional, almost shady, compared to my other experiences buying cars. It didn't feel like you could get a direct honest answer from anyone, but then again I was buying a used car. Although I tried to negotiate a deal, they did some work with the numbers to just change the length of my loan, so in the end I paid the ticket price. I felt like I was annoying them when I followed up a few weeks later to ask about the status of my tags. I live out of state and I have a residential parking permit which is connected to my license plate, I started getting tickets with my temp tags and used the only temporary permit that I am allowed for the year. I paid the $100 processing fee so that they would expedite the process, but ultimately it would have been much faster to just do it myself. In the end it all worked out, there were only a few bumps in the road and I am happy with the car that I purchased. More

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I work alot and wasnt able to go see the car right away but katrina always left me messages and answered all of the questions that i had so dealing with her either online or over the phone made the beginni but katrina always left me messages and answered all of the questions that i had so dealing with her either online or over the phone made the beginning of our transation even more comfortable. Kevin greated me as i entered the sales floor and explained the details of the car even further and introduced me to Rob who actually handled the sale. Rob was really cool and calm and answered even more questions about the car and pointed some stuff out that i had not noticed about what the car came with. everything went smooth and i appreciated all that he did with the finance department. in all i was content with my experiance here and trust that the guys and ladies at Don Whites know their stuff. More

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Sales Manager, Mike, was extremely unhelpful and not service oriented whatsoever with post sale help I needed. Salesmen Sean and Rob went above and beyond their roles to help me with my Jeep top when th service oriented whatsoever with post sale help I needed. Salesmen Sean and Rob went above and beyond their roles to help me with my Jeep top when they noticed my frustration with service and management. Seek out Rob and Sean- they will take good care of you. Thanks guys! More

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Very responsive - we filled out an inquiry online and got a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what we wanted, but we got a Great price from them on a truck with even more options than we had originally wanted/priced!! Made the experience whole buying experience enjoyable, quick and easy. More

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I had the most wonderful experience buying my new car and I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealer I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealership. They worked out my negative equity, required a small downpayment and even got my monthly payment lowered by $100!! To top it all off, I LOVE MY CAR!!! It's exactly what I wanted and more. They really listened to what I needed and delivered!! It really was the best car buying experience I have had in a very long time:) More

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I came to the US from Europe and was urgently looking for a car. I spotted one (Dodge Caliber) on their website and booked online for a test drive. Someone from the dealership (Thomas) called me within 15 a car. I spotted one (Dodge Caliber) on their website and booked online for a test drive. Someone from the dealership (Thomas) called me within 15 minutes to confirm my appointment etc. I turned up on the day of the test drive, met Thomas who introduced me to Rob. The car was waiting for me outside and after a quick tour of the car we were off for a spin around the neighbourhood. Rob answered all my questions fine and we got everything sorted within a week. It probably would have been quicker if I didn't have to wait for a money transfer from Europe and everyone I was in contact with was always friendly, polite and helpful. More

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