Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
658 Reviews
4.9

658 Reviews

Write a Review

658 Reviews of Robert Munoz

July 04, 2026

Dealership Rating
Employee Rating

They are so nice at Volvo Santa Monica. They are the same level of service every time. More

by SISSIOREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jul 05, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars Santa Monica. It is great to hear you consistently receive the same high level of service each time you visit.

June 30, 2026

Dealership Rating
Employee Rating

Robert continues to go above and beyond whenever I bring my car in for anything. I really appreciate his attention to detail and willingness to find solutions to make my experience as seamless as possible. More

by martmalazarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Volvo Cars Santa Monica responded

Hi Mart! We're so grateful to have Robert on our team! Thank you for sharing your feedback and for choosing Volvo Cars Santa Monica. We look forward to helping you again in the future!

June 20, 2026

Dealership Rating
Employee Rating

This dealership is 2 hours from my home but it is worth the drive because they always try to accommodate my needs and understand the effort I make to chose them More

by axf8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Volvo Cars Santa Monica responded

Hi, thank you for making the trip to Volvo Cars of Santa Monica and for sharing your experience. It means a great deal to know that the team's efforts to accommodate your needs make the drive worthwhile. We truly value your continued trust and look forward to providing the same level of care each time you visit.

June 13, 2026

Dealership Rating
Employee Rating

Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair More

by GARY.N.JACOBS
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 14, 2026

Volvo Cars Santa Monica responded

We’re so glad our team thoroughly explained everything that needed to be done to your vehicle, Gary! Thank you for choosing Volvo Cars Santa Monica and for this review. Take care!

June 10, 2026

Dealership Rating
Employee Rating

Responsive and clear communication. Helpful in explaining any delays or issues with the car. Would use again. More

by EMILIA.SCLAFANI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Volvo Cars Santa Monica responded

Emilia, we're happy to receive your five-star review of Volvo Cars Santa Monica! It's fantastic that our communication stood out. We look forward to your next visit!

June 05, 2026

Dealership Rating
Employee Rating

Erick, Robert & Johnny have always been great! They have A+ customer service. There is always a loaner car for me and that makes getting service easy. More

by BARBERJOVEOFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Reyes , Johnny ( deals with loaners and pickups )

Jun 05, 2026

Volvo Cars Santa Monica responded

Hello, Thank you for the kind words. We are glad Erick, Robert, and Johnny consistently take great care of you at Volvo Cars of Santa Monica. It is also great to hear the loaner vehicle option makes your service visits more convenient.

June 02, 2026

Dealership Rating
Employee Rating

The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a More

by LINDAPETERSON306
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi Linda, it is great to hear you still choose Volvo Cars Santa Monica because of your positive experiences. We are glad Klaus and Robert continue to make each visit pleasant and that the added services like pickup, drop off, and a clean car make things more convenient. We appreciate your continued trust and look forward to seeing you again.

June 01, 2026

Dealership Rating
Employee Rating

It was a very easy experience. I was able to do everything over text and they delivered my car. More

by JTSCATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi, we are glad to hear your experience was easy and that handling everything over text made the process more convenient. It is great knowing the delivery service worked well for you. We appreciate you choosing Volvo Cars Santa Monica and hope you enjoy your new vehicle.

May 31, 2026

Dealership Rating
Employee Rating

Robert was quick to respond and followed up on finding out what work was covered by warranties. Valet pick up was also very helpful. Appreciate their help. More

by BONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Volvo Cars Santa Monica responded

Hi, We are glad to hear Robert was prompt in his responses and helped clarify what was covered under warranty. It is also great to know the valet pickup added convenience to your visit. We appreciate you choosing Volvo Cars of Santa Monica and look forward to assisting you again in the future.

May 31, 2026

Dealership Rating
Employee Rating

Amazing. ! Opposite of poor service at Galpin. Customer driven; whereas, Galpin makes you feel like they are doing you a favor. The extra 10 minutes from th More

by MIKE@PROCOREINT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear that Mike provided a positive experience and helped make your visit feel customer focused. We are glad everything was handled smoothly from start to finish. We appreciate you choosing Volvo Cars of Santa Monica and look forward to seeing you again when you need us.

1
...

Dealership Inventory (241 Vehicles)

new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,545
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $55,160
2025 Volvo XC60 Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $85,795
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,545
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,045
2026 Volvo XC90 Plug-In Hybrid
new
Bright exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $50,235
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive