Robert Paterala

I had a great service experience at McGrath Acura of Westmont on 08/21/2025. My service advisor was Robert Paterala, he was great. Robert had everything set to service my TLX. Robert made sure my vehicl Westmont on 08/21/2025. My service advisor was Robert Paterala, he was great. Robert had everything set to service my TLX. Robert made sure my vehicle was serviced to my satisfaction. He has a great approach to taking care of the customer.  More

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Excellent service and attention to detail. The Service Writer went above and beyond to answer my questions. The Service Writer went above and beyond to answer my questions. More

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Robert was service advisor and and together we discussed what work the car needed and what was not necessary during this utilization period. Together we decided what was important now and could wait until t what work the car needed and what was not necessary during this utilization period. Together we decided what was important now and could wait until the next service period I was pleased with his attention. More

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Robert, service advisor, is extraordinary. He was 100% engaged in my concerns and addressed them quickly. He went the extra mile and even though I didn’t always understand my car’s problems, He was 100% engaged in my concerns and addressed them quickly. He went the extra mile and even though I didn’t always understand my car’s problems, he patiently explained everything. I know I can depend on Robert for the care and feeding of my RDX. More

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Excellent service and repair work. Robert P. Was outstanding. Very knowledgeable. Excellent communication. Handled a warranty issue effectively to minimize costs. Highly Robert P. Was outstanding. Very knowledgeable. Excellent communication. Handled a warranty issue effectively to minimize costs. Highly recommend him And Jose the master mechanic. More

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