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Robert Pritchard
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Robert Pritchard | Page 19
Service Director
Tasca Ford Midlothian
14633 S Cicero Ave
Midlothian, IL 60445
195 Reviews
Dealership Experience
6 yrs, 9 mos
Industry Experience
51 yrs, 3 mos
Languages Spoken
English
195 Reviews
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195 Reviews of Robert Pritchard
February 07, 2019
Great Service Very professional staff keep me informed throughout my service being done to my truck I would not hesitate to recommend to any of my family members Very professional staff keep me informed throughout my service being done to my truck I would not hesitate to recommend to any of my family members More
by BigG64
Verified Customer
Helpful 
February 05, 2019
Battery Bill Kay Ford service department was very helpfull , The advisor and all the technicians were very professional. They took care of my car in a very t Bill Kay Ford service department was very helpfull , The advisor and all the technicians were very professional. They took care of my car in a very timely manner..I’m going to tell all my friends and family about the great experience I had. More
by Pt cruiser
Other Employees Tagged: Brad
February 04, 2019
Friendly place to buy a car I had a few issues with my 2013 explorer that I purchased 2 1/2 weeks ago. Everything was completely taken care of. Everyone I worked with was great f I had a few issues with my 2013 explorer that I purchased 2 1/2 weeks ago. Everything was completely taken care of. Everyone I worked with was great from sales to service. Especially Tom Mackey. He is a absolute professional. Friendly, courteous and very understanding to your issues. Thanks to you all. More
by MrU22
Other Employees Tagged: Mark Burklow, John Potter , Dave Edwards, Thomas Mackey, Alejandro Munoz, Carlos Toscano, Amanda Zeilstra
February 01, 2019
Service at a reasonable price The service department is always friendly and helpful. They recommend a good package that was reasonably priced. They finished in a reasonable amount The service department is always friendly and helpful. They recommend a good package that was reasonably priced. They finished in a reasonable amount of time given the number of customers that day. More
by jorzech88
January 31, 2019
Great Customer Service I love Roberts (Customer Come First) Attitude! It takes a load off my mind to know he understands and addresses safety issues in a manner that’s sat I love Roberts (Customer Come First) Attitude! It takes a load off my mind to know he understands and addresses safety issues in a manner that’s satisfactory to me! More
by kevind50.kd
January 29, 2019
Excellent service I've been bringing my car for service to Bill Kay since I moved to Midlothian. They're courteous, friendly and the service is tops! I've been bringing my car for service to Bill Kay since I moved to Midlothian. They're courteous, friendly and the service is tops! More
by CJT990
January 19, 2019
After just doing an oil change it was discovered that my and Because the ford team discovered that my brakes needed work and I did not know it. So I was very pleased that they found the problem and were able to Because the ford team discovered that my brakes needed work and I did not know it. So I was very pleased that they found the problem and were able to take care the next Saturday More
by OZZIE5656
January 10, 2019
Bill Kay service center Excellent service as always, Bill kay Ford customer service center makes sure that whatever the problem is it is taken care of at the time of visit. Excellent service as always, Bill kay Ford customer service center makes sure that whatever the problem is it is taken care of at the time of visit. More
by RUDEBOY0619
January 10, 2019
Great service knowledgeable techs wonderful customer service Cannot tell you how happy I am with Bill Kay Ford, their service department their personnel, etc.From the time you speak to someone whether on the pho Cannot tell you how happy I am with Bill Kay Ford, their service department their personnel, etc.From the time you speak to someone whether on the phone or in person, they make you feel like you are someone "special". They are very courteous and polite and try to get you "in and out" as quickly as they can. Have a sick husband so my time is limited and when I tell them they are very helpful in getting the job done for me asap. Low tire light came on and went right in and they took care of me right away which meant a lot to me. Dealing with people like this makes things so much easier in life. Keep up the good work BK - you are truly appreciated! More
by lovegram
Other Employees Tagged: Carlos Toscano, Amanda Zeilstra
January 02, 2019
Brake Change Went in for front brake pad change & rotor skim. Also had recall job completed. Service manager Robert was excellent, had a discount on my phone whic Went in for front brake pad change & rotor skim. Also had recall job completed. Service manager Robert was excellent, had a discount on my phone which he gave me. Didn't try to push me for anything other than what I wanted, which I appreciate. Brakes were smooth after change, no pulling or noise. Nice job Keith! More
by DEAN
Other Employees Tagged: Keith Swatek
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