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Robert Quintero
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36 Reviews
36 Reviews
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36 Reviews of Robert Quintero
May 21, 2020
Great Service! I drove my Crown Victoria to my local Hemborg Ford dealership to have them inspect my steering column. I ended up needing a new steering column. They I drove my Crown Victoria to my local Hemborg Ford dealership to have them inspect my steering column. I ended up needing a new steering column. They ordered me a new one and had it installed and ready soon after. More
by IAA
Helpful 
December 20, 2019
Good and Bad We brought our Ford Explorer into Hemborg to repair a rear main seal and take care of two notices from Ford on a front seat repair and an update to ou We brought our Ford Explorer into Hemborg to repair a rear main seal and take care of two notices from Ford on a front seat repair and an update to our GPS. We were advise it would take one week to repair rear main seal. We decided to take the car in for repairs during our vacation for a week. The car was ready when we returned home. The rear main seal was fixed. The two recalls were not. They had to order the part for the front drivers seat and we will be advised when it comes in. The update to our GPS system was not updated but we were told to do it ourselves based on page 454 in our handbook. I find it hard to understand why Hemborg would not update our GPS vs. telling us to do it. We havent tried to update the GPS yet due to family issues going on. Disappointed after buying car from Hemborg and receiving this kind of service. More
by otija
Other Employees Tagged: Jose Mendiola
December 16, 2019
Avoid this place at all costs. They refused to provide me with a replacement copy of my warranty repair invoice, saying that their “legal department” doesn’t allow copies of invoices to customers after the f with a replacement copy of my warranty repair invoice, saying that their “legal department” doesn’t allow copies of invoices to customers after the fact. This is the definition of shady. If you did the repair properly, and you provided a copy initially, why would you refuse to provide additional copies? What do you have to hide? I already reached out to Ford Customer Care and got a copy of the work done from them. So screw you Hemborg. I’ll never do business with your shady dealership again. More
by Elatrozy
September 20, 2019
excellent and knowledgable service I have bought my vehicles and had used the service department many times always with the best experience. I had my car repaired at a local shop only I have bought my vehicles and had used the service department many times always with the best experience. I had my car repaired at a local shop only to find out that the workmanship was shoddy. I contacted Robert and Patt, explained my situation and they got me in immediately and dealt with the other facility on payment. Many thanks to Robert Qunitero and Patt Thorp for their excellent and professional service. More
by Mechele M.
Other Employees Tagged: Pat Thorp
May 23, 2019
excelent Robert and Pat are the best and take very good care of me. Pat is the only one that writes up my Excursion. Robert make sure that I am taking care of. Robert and Pat are the best and take very good care of me. Pat is the only one that writes up my Excursion. Robert make sure that I am taking care of. They both are the BEST. More
by Donna
Other Employees Tagged: Pat Thorp
April 11, 2019
Service Department with Reuben Great job. Very quick service. Reuben was very nice and professional. Hemborg Ford was super nice in getting me to work while they serviced my Explor Great job. Very quick service. Reuben was very nice and professional. Hemborg Ford was super nice in getting me to work while they serviced my Explorer. More
by Djones
Other Employees Tagged: Pat Thorp , Kristin Kozak, Reuben
April 08, 2019
Adaptive cruise control Thought I had an issue with the adaptive cruise control sencoring system. Robert got involved and got his computer technician involved as well. Come Thought I had an issue with the adaptive cruise control sencoring system. Robert got involved and got his computer technician involved as well. Come to find out that the adaptive cruise control was doing exactly what it was suppose to do as a safety net. Robert did an outstanding job of educating me and probably some of his staff on exactly how the system worked. I was quite pleased with the service I received to get the answers needed. More
by Jjsqualitypaint
Other Employees Tagged: Oscar
September 16, 2018
Customer Relations In previous visits to Hemborg It was a horrible experience. This time however was a 100% improvement! The people were nice and considerate. I will kee In previous visits to Hemborg It was a horrible experience. This time however was a 100% improvement! The people were nice and considerate. I will keep bringing both of my Fords to Hemborg. I would just like to say that I hope my visits are like this one Hemborg is close to my house as I live in Norco I was going to Fritts in Riverside More
by Myk123
September 01, 2018
Explorer Service Hemborg Ford always does an incredible job with all our Fords- new and old. They are very thorough and do not make up stuff to get fixed. I trust th Hemborg Ford always does an incredible job with all our Fords- new and old. They are very thorough and do not make up stuff to get fixed. I trust this dealership implicitly. Family owned with many loyal customers. Thank you Darin Jones Teacher - CNUSD More
by Teachers for Hemborg Ford
Other Employees Tagged: Tor Hemborg , Kristin Kozak, Rueben
August 15, 2018
Bought and serviced I bought my F150 got a great deal will buy from them again. Have all my service done there exalent service and prices thank you I bought my F150 got a great deal will buy from them again. Have all my service done there exalent service and prices thank you More
by Mikevd
Other Employees Tagged: Pat Thorp, Jorge Chavez, Jose Mendiola, Luis Castillo, Anthony Cortes , Leslie Eid, Kristin Kozak, Bought my truck from Robert
