Robert Romero
Robert Romero at Karl Flammer Ford
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Robert Romero | Page 2

Service Director

Karl Flammer Ford

41975 US-19
Tarpon Springs, FL 34689

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4.3
27 Reviews
4.3

27 Reviews

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27 Reviews of Robert Romero

February 03, 2023

Dealership Rating
Employee Rating

I have had my truck at your dealership numerous times and I can’t get the truck to run for even 2 days after getting it back. I’ve never seen a less competent dealership ever. We are now on our 3rd trans at More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robyn Brandl, Dale Krutzik

October 18, 2022

Dealership Rating
Employee Rating

The absolute worst place I have ever done business with. Service department straight up Sucks. Never get a call back, always lie about when your vehicle will be ready. Always an excuse why anything goes wr More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rob Bender, Dale Krutzik, Chris Collich , Angelo Cardinale

September 28, 2022

Dealership Rating
Employee Rating

Great workmanship and very reliable. Timely repair and quick to get you in and back on the road in a safe car. More

by Angeladibelardino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Bender, Bob Wallace, Eric Bittner, Robyn Brandl, Dale Krutzik, Chris Collich , Angelo Cardinale, Art Coster, Starr Ruiz

July 01, 2022

Dealership Rating
Employee Rating

Probably the least amount of customer service in the 18 years I’ve been there More

by JPOGGI07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Art Coster

Jul 01, 2022

Karl Flammer Ford responded

We are sorry to hear that your experience was not what you were hoping, especially given that we have been able to take care of you for so long! We truly value your feedback and the opportunity to service you and your vehicle. We would like to continue to earn your trust. When you are able, would you be able to send me an email with more information about your service experience? I would appreciate the chance to hear how we can improve and ensure that your future visits are nothing but pleasant. Warmly, Jacob Customer Relations Coordinator jacobkovach@karlflammerford.com

June 15, 2022

Dealership Rating
Employee Rating

The most pleasant, professional automobile dealership in the tri county area , family owned and operated for over 6 decades More

by siacuone0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 15, 2022

Dealership Rating
Employee Rating

Easy to wait to get my car repaired. Nice wating room with food & Coffee & water to have while you wait. More

by raanselmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 08, 2022

Dealership Rating
Employee Rating

Very curtious it a long time for my service to be done but they heave me curtisy ride home More

by edwincruz1952
Price
Quality Of Work
Recommend Dealer
Yes

May 31, 2022

Dealership Rating
Employee Rating

Had a 11 am appointment for an oil change. Didn't leave the service center till a little after 2 pm. 3 hours for an oil change and tire rotation is too long. More

by Jbr7175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 19, 2022

Dealership Rating
Employee Rating

Brought my car in for an oil change when I went to pick it up I checked the oil and there was no reading on a dipstick it was over a quart and a half short More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

May 13, 2022

Dealership Rating
Employee Rating

Friendly service, clean work areas. Staff is extremely nice and talkative. Knowledge of services and vehicles. More

by scott@gdefl.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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