Robert Soto
Robert Soto at Elgin Toyota

Robert Soto

Financial Services Director

Elgin Toyota

1600 W. Lake St.
Streamwood, IL 60107

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27 Reviews
not yet
rated

27 Reviews

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Languages Spoken

Spanish Spanish

27 Reviews of Robert Soto

November 03, 2023

Dealership Rating
Employee Rating

The team was fast to respond! ! They are Extremely polite and very Knowledgeable about product!!! More

by Eddie Galindo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Elgin Toyota responded

I appreciate you for letting others know about your experience, Eddie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

June 10, 2023

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Purchased a 2023 GR Corolla Circuit edition from Elgin Toyota. Both Umair and Moby made this buying process extremely easy and we’re very transparent. I would recommend anyone who is hesitant to buy from More

by Subietom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Elgin Toyota responded

I cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 27, 2023

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Employee Rating

Great staff, effective and fast process, I already got a car with them and I highly recommend this dealer than other ones More

by Jhonny_Geminis_12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Amin , Alejandro garay

May 01, 2023

Elgin Toyota responded

I cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 25, 2023

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Employee Rating

I appreciated the transparency of this online motor website. They provided detailed information about each car's history and any issues, so I More

by Blessing
Recommend Dealer
Yes
Apr 27, 2023

Elgin Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 05, 2023

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Employee Rating

The staff at Elgin Toyota did a Great Job . This was my 3rd Toyota that we leased . More

by GOVERNMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Elgin Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Apr 07, 2023

GOVERNMC responded

👍

April 03, 2023

Dealership Rating
Employee Rating

Alejandro Garay was my sales person on my New Camry XSE! Thank you to the management team that helped me through the process both Dave Amin and Bob Keisammi do an excellent job at explaining everything! Exc More

by adrianggaray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Elgin Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

March 30, 2023

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Employee Rating

Sergio for the second time helped me puchased another car and again he took care of me and my daughter really good. We were there all day but je made sure that we were ok the whole time. Good customer servi More

by Maria R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Olivares

Apr 03, 2023

Elgin Toyota responded

Maria, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 09, 2023

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Employee Rating

Moe and Siril work well with us during the purchase of our Highlander. Our entire experience was professional, pleasant, friendly and to the point. We never felt pressured or taken advantage of which wa More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Moe Jahanban, Siril Verma , Matthew Strom 5 stars, Mark in parts 5 stars

Feb 13, 2023

Elgin Toyota responded

Bob, I cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

June 19, 2022

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Employee Rating

on 6/18/22, I went to Elgin Toyota and I wish I would have read these reviews before I purchased a new car from them. Every negative comment that I've read about the dealership is exactly what happened t More

by chris c
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Keissami , Minoj

Jun 22, 2022

Elgin Toyota responded

Chris, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Jun 22, 2022

chris c responded

after reading previous reviews, it appears to be a re-occurring practice nd there's no doubt in my mind that this type of deceitful practice will continue.

July 29, 2021

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Employee Rating

Our salesman Jun was polite, honest, kind, and generous. The financial manager Roberto was also great to work with - only issue was being there for 5 hours in order to get the car and go back home. More

by Pastor Elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jun

Aug 02, 2021

Elgin Toyota responded

Pastor Elliott, thank you for the feedback! We are happy to hear about your positive experience at Elgin Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

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