Robert Velazquez
Robert Velazquez at Audi Millburn
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Robert Velazquez

Service

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Robert Velazquez

April 23, 2024

Dealership Rating
Employee Rating

Very attentive service Dep't Videos of service On time performance Clean waiting area Good follow up More

by LFabiani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Audi Millburn responded

It always makes our day when hearing an Audi Millburn service guest enjoyed a great overall experience. We appreciate you complimenting the attentiveness of our team and their timely assistance, our amenities and our grounds. Travel safe and please consider us again for any automotive needs.

April 05, 2024

Dealership Rating
Employee Rating

Very attentive service Dep't Videos of service On time performance Clean waiting area Good follow up More

by Ejrm39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Audi Millburn responded

We aim to deliver top-notch service to our Audi Millburn customers, and it sounds like we reached that objective during your most recent experience. Thank you very much for the thoughtful feedback. It means a lot to us being commended for timely service, strong communication and the cleanliness of our grounds. Additionally, it's always nice to know when guests find value in amenities like our video service. Travel safe and please consider us again for future automotive needs.

March 13, 2024

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Employee Rating

Robert has been very helpful over the years. We value his advice and assistance, which is always timely and adds value. More

by anuraganand.102
Recommend Dealer
Yes
Mar 13, 2024

Audi Millburn responded

We value your longtime trust in us with your automotive needs! Thank you from all of us at Audi Millburn for your continued patronage and kind feedback. Your compliments regarding his timely and valued assistance will make Robert proud. Travel safe and we'll see you again next visit.

February 20, 2024

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The best Service Department ever. Alan and his team are excellent. Would give 10 stars We are also extremely happy with our salesman, Joe Sasso. More

by DianeSS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Audi Millburn responded

Compliments like these truly brighten the day for us at Audi Millburn, Diane. Thank you very much for taking the time to leave the kind feedback. Alan will be proud when hearing the service team's excellence shines during your visits, and Joe too will be very appreciative of the commendation. We're always here and happy to help, so see you again next visit!

February 13, 2024

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Robert was very polite and extremely considerate of ensuring i received my vehicle the same day on an emergency appointment which was to last at least 2 days ! More

by maxwellpellew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Feb 14, 2024

Audi Millburn responded

Maxwell, we're happy to have been of help with everything, and it's great the team was able to have you back on the road faster than anticipated. Robert will truly appreciate hearing your compliments regarding the polite and considerate assistance he was able to provide, and it means a lot to us all being your trusted vehicle service provider. Safe travels and we'll see you again whenever we can next be of service at Audi Millburn.

February 03, 2024

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Great fast service. Everyone is kind and attentive. I will continue to be a loyal customer. More

by Clairese Pinto
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dawn McAdam, Amanda Palma

Feb 05, 2024

Audi Millburn responded

Clairese, we're grateful for being your trusted vehicle service provider and it means a lot to us knowing the assistance you continue to receive has earned your repeat business. Thank you very much for the compliments. Travel safe and we'll see you again next visit at Audi Millburn.

February 01, 2024

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Employee Rating

Bring my car here for service all the time, great technicians and great communication. Would recomebd. More

by joe120787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Audi Millburn responded

We always love seeing you here at Audi Millburn, Joe! Thank you very much for the commendations. They mean a lot to the team, as does your recommendation. It's our pleasure to be your trusted vehicle service provider and we look forward to your next return.

January 28, 2024

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Outstanding professionalism aiming to please their customers . Would definitely recommend your services to other individuals . More

by Reggie rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Audi Millburn responded

Thank you so much for your kind words, Reggie! We appreciate your recommendation and are grateful for the trust you've placed in Audi Millburn. Feel free to reach out if there's anything more we can do for you or anyone you refer. Safe travels and happy driving!

January 26, 2024

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Great customer service when I brought my car in for the first time. Everything was super smooth. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Jan 29, 2024

Audi Millburn responded

We're delighted to hear that you had a great experience with our customer service team during your first visit to Audi Millburn, Jason! Thank you for trusting us with your car, and please don't hesitate to let us know if there's anything else we can assist you with in the future. We look forward to serving you again!

December 29, 2023

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Employee Rating

My favorite Audi dealership in NJ- from service to sales everyone is super helpful to get you what you need More

by LisaB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn McAdam, Joe Sasso , Amanda in service

Jan 02, 2024

Audi Millburn responded

Thanks for highlighting our service and sales teams at Audi Millburn, Lisa. It's quite a compliment to know we're your favorite Audi dealership! We're glad you enjoyed working with our team. We appreciate you choosing us and look forward to serving you again down the road!

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