It was a pleasure working with Robert Waybirn.
He was incredibly knowledgeable about Subarus and made our buying experience enjoyable & less stressful than I expected. The whole process was exce
He was incredibly knowledgeable about Subarus and made our buying experience enjoyable & less stressful than I expected. The whole process was excellent and I will be sure to refer Robert & Copeland Subaru to friends.
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by RMCHESBRO
Verified Customer
Verified Customer
May 24, 2023 -
Copeland Subaru Hyannis responded
Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Bryan Scarpellini
Managing Partner
A savvy dealership run by seasoned professionals.
Attentive to customer needs and wishes. Service department well coordinated with sales force. It was comfortable doing business with Mr. Wayburn,
Attentive to customer needs and wishes. Service department well coordinated with sales force. It was comfortable doing business with Mr. Wayburn, who addressed our needs directly. Don't let him leave!
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by rosshall
Verified Customer
Verified Customer
Other Employees Tagged:
Ron Linnell, Britney Calle -- great!
Mar 20, 2023 -
Copeland Subaru Hyannis responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.
Bryan Scarpellini
Managing Partner
I have never had a salesperson take so much time with me.
He sat in the car and showed me everything from how to set my favorite radio stations to how to fold down my seats so I can use the cargo area for m
He sat in the car and showed me everything from how to set my favorite radio stations to how to fold down my seats so I can use the cargo area for my business. And this was after I paid for the car!! I would not hesitate to recommend him and Copeland Hyundai to anyone.
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by Cheluv2dec3
Verified Customer
Verified Customer
Feb 19, 2023 -
Copeland Subaru Hyannis responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer.
Bryan Scarpellini
Managing Partner
Very friendly atmosphere and attentive
Introductory to
service deptartment and other personnel. Came back on day off to be sure complete transaction
service deptartment and other personnel. Came back on day off to be sure complete transaction
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by adicarlo80.ad
Verified Customer
Verified Customer
Jan 23, 2023 -
Copeland Subaru Hyannis responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Bryan Scarpellini
Managing Partner
I’ve had some problems in the past but I believe they
have turned things around and I am very satisfied with Copeland Subaru.
have turned things around and I am very satisfied with Copeland Subaru.
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by RILEYSU
Verified Customer
Verified Customer
Dec 05, 2022 -
Copeland Subaru Hyannis responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Bryan Scarpellini
Managing Partner
Easy buying experience.
Salesman was agreeable and easy to deal with. Communication was not great.
Salesman was agreeable and easy to deal with. Communication was not great.
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by GREGTHERAN
Verified Customer
Verified Customer
Nov 29, 2022 -
Copeland Subaru Hyannis responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Greg, feel free to contact us at your convenience.
Bryan Scarpellini
Managing Partner
Clean & orderly.
Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about
Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about our new vehicle and was sure to let us know we are welcome any time to stop by if I need help with anything.
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by dlandscape48
Verified Customer
Verified Customer
Oct 25, 2022 -
Copeland Subaru Hyannis responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come!
Bryan Scarpellini
Managing Partner
Well I have purchased many vehicles over the years of
driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to
driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to the prospective buyers needs and overall an asset to t his dealership. The dealership is small in comparison to other dealerships, but is very community focused. The entire staff holds the customer as a priority, meeting their needs through the professional staff providing informative and accurate information in an attentive and individualized manner. Kudos to all - from sales, financial and service. Thank you to all.
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by BARBARA.F.STACK
Oct 23, 2022 -
Copeland Subaru Hyannis responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis.
Bryan Scarpellini
Managing Partner
Oct 23, 2022 -
BARBARA.F.STACK responded
You are so welcome Brian. Good team at the dealership. From Keith, Rob, Brittany, Ron, Lucas & Essence - all attentive & consumer focused. Thank you
Apr 16, 2023 -
BARBARA.F.STACK responded
Another A one experience with this service center. Overheard Tristan helping another customer, and he was so professional, kind, clear, concise, and thorough. The same i have experienced every time i utilize the service center. This is a good team that represents the dealership. I have yet to encounter someone not deserving of high praise here.
We had a very good experience that's Copeland.
Got just the car we wanted. Rob couldn't have been more helpful.
Got just the car we wanted. Rob couldn't have been more helpful.
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by rminor
Verified Customer
Verified Customer
Other Employees Tagged:
Brittany Calle
Sep 13, 2022 -
Copeland Subaru Hyannis responded
Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Rob was able to help, and we hope to see you again!
Bryan Scarpellini
Managing Partner
Excellent pricing, services and salesmanship.
Very happy with the purchase. I will recommend this place to anyone who wants to find a car.
Very happy with the purchase. I will recommend this place to anyone who wants to find a car.
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by Daniele_anderson
Verified Customer
Verified Customer
Sep 10, 2022 -
Copeland Subaru Hyannis responded
Daniele, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.
Bryan Scarpellini
Managing Partner