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Roberto Hernandez
Roberto Hernandez at Gordie Boucher Lincoln of West Allis

Roberto Hernandez

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.8
84 Reviews

Dealership Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

84 Reviews

Write a Review

84 Reviews of Roberto Hernandez

March 05, 2026

Dealership Rating
Employee Rating

Everything about my dealer experience has been outstanding. Dawn and other service advisors are very accommodating and go the extra mile to help. We also love the convenience of your drop off More

by hhmatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Mar 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the outstanding feedback. We’re delighted Dawn and our advisors accommodated your needs and that our drop off delivery proved convenient. We appreciate the opportunity to service your Lincoln and look forward to assisting you again. Roy Reger Service Manager 414-327-6000

February 25, 2026

Dealership Rating
Employee Rating

Roberto could not have been more helpful With the long and complex repair of my car. More

by AARON PALMER
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Feb 25, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know Roberto was so helpful during your Lincoln Nautilus repair. Thank you for the five star rating, and we look forward to assisting you again. Roy Reger Service Manager 414-327-6000

February 25, 2026

Dealership Rating
Employee Rating

Roberto could not have been more helpful With the long and complex repair of my car. More

by AARON PALMER
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Feb 25, 2026

Gordie Boucher Lincoln of West Allis responded

We are glad Roberto provided such helpful support throughout the extensive repair of your Lincoln. Please let us know if there’s anything else we can assist you with. Roy Reger Service Manager 414-327-6000

February 25, 2026

Dealership Rating
Employee Rating

Roberto could not have been more helpful With the long and complex repair of my car. More

by AARON PALMER
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Feb 25, 2026

Gordie Boucher Lincoln of West Allis responded

We’re thrilled that Roberto’s assistance helped you through the detailed repair of your Lincoln Nautilus. His expertise was instrumental in handling the complexity of the work. Thank you for the five-star review. Roy Reger Service Manager 414-327-6000

February 25, 2026

Dealership Rating
Employee Rating

Roberto could not have been more helpful With the long and complex repair of my car. More

by AARON PALMER
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Feb 25, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad Roberto could guide you through the detailed repair of your Lincoln. Your feedback means a lot to our team. Thank you for choosing us and we look forward to helping you again. Roy Reger Service Manager 414-327-6000

February 25, 2026

Dealership Rating
Employee Rating

Roberto could not have been more helpful With the long and complex repair of my car. More

by AARON PALMER
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Report | Print
Feb 25, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad Roberto could help you through your long and complex Lincoln repair. Thank you for trusting our team and for your five-star review. Roy Reger Service Manager 414-327-6000

February 16, 2026

Dealership Rating
Employee Rating

Service department was excellent. I was kept up to the minute with progress on my car. Everyone was very professional and courteous. ?? More

by BUMPANDBARB
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Feb 16, 2026

Gordie Boucher Lincoln of West Allis responded

We appreciate you noting our service team’s courteous professionalism and clear communication regarding your Lincoln Corsair. Roberto and the rest of our staff are glad to have kept you informed throughout the process. We look forward to assisting you again. Roy Reger Service Manager 414-327-6000

February 12, 2026

Dealership Rating
Employee Rating

Got new brakes for my wife, new tires for my mom and oil changes for all three of us. Quality of work was excellent, and the price was right. Oh and Roberto's servcice: legendary. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lange is the BEST IN THE BUSINESS

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Feb 12, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad our team could handle brake service, tire installation and oil changes for your Toyota and your family’s vehicles with top quality and value. Roberto appreciates your legendary praise. We look forward to serving you again. Roy Reger Service Manager 414-327-6000

January 20, 2026

Dealership Rating
Employee Rating

Great service experience! All outstanding: check in | coffee bar | WiFi | video of service | check out. How many times can you say -Looking forward to my next service appoint More

by Kriaten Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, AJ Kallas, Roy Reger

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Jan 20, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

December 24, 2025

Dealership Rating
Employee Rating

Excellent service people are very helpful and the quality of work is outstanding. This is the place to go More

by NJMEILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Cerletty, Dawn Kelly, Joe England, Anthony Garbo, John Katrichis, AJ Kallas, Roy Reger, Erika Pinzer, Keri Farner

Report | Print
Dec 24, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

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