Dawn Kelly
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
9 yrs
Industry Experience
9 yrs
Languages Spoken
English
324 Reviews
Write a Review324 Reviews of Dawn Kelly
May 05, 2024
Right now with the remodeling it's not very pleasant. Also I had to be without a car cause the part took 5 days to even get there and I couldn't get my rental till the shop started work on my car. Dawn Also I had to be without a car cause the part took 5 days to even get there and I couldn't get my rental till the shop started work on my car. Dawn Kelly was very helpful but the girls that greet u were very stand-offish. All-in-all the service was very good. My car was fixed promptly after the part came in and AJ in service dept. Was also very pleasant. More
May 04, 2024
Very Professional, attention to detail, timely work, The ladies in the office also are very courteous and kind ladies in the office also are very courteous and kind More
Other Employees Tagged: Brian Mattison
April 30, 2024
Gordie team was very helpful and professional. The team was helpful on finding help on servicing my car. The team was helpful on finding help on servicing my car. More
Other Employees Tagged: Brian Mattison, Fred Bomberg
April 30, 2024
Dawn always has welcoming energy. Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the standard of customer service isn't at its best. More
April 29, 2024
They are the best of the best . Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell ev Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell everyone how great they are sales and service. More
Other Employees Tagged: Gus Hollo, Brian Mattison, David Matuszczak
April 26, 2024
I was given incorrect information when making the appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through and dripping, upon further inspection, was not rusted through the drain cap was not tightened and was leaking through there. More
April 06, 2024
Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on. Good selection and reasonable lease deal. More
Other Employees Tagged: Brian Mattison , Gus Hollo