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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,296 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,296 Reviews of Honda of Downtown Los Angeles

June 12, 2024

Best service team in LA. Exceptional customer service from the follow up department. Highly recommended to others. More

by FRANNIE C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduar
Report | Print
Jun 12, 2024 -

Honda of Downtown Los Angeles responded

Hello FRANNIE C., We're thrilled to hear you received excellent service from start to finish! Thank you for choosing Honda of Downtown Los Angeles! Drive Safely! Dealer Guest Relations

Helpful
June 11, 2024

Very helpfull and fast Cercar martinez Thank you I very appreciate your help and looking forward to being with honda More

by TERECAMPOS1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Hello TERECAMPOS1231, Cesar Martinez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 11, 2024

Overall good customer service. First time buying a car through dealership and went better than expected. More

by denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Neocelo, Dan Sandu
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Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Congratulations denise, Vanessa Neocelo, Dan Sandu, and Honda of DTLA team would like to thank you for this awesome review. We look forward to seeing you again for your vehicle needs. Drive Safe! Dealership Guest Relations

Helpful
June 11, 2024

Very good. Bryan is a nice salesman very polite, Also Ignacio in financing department is nice. More

by JOSELAREZ90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Jimenez , Brian Walker
Report | Print
Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Congratulations JOSELAREZ90, Brian Walker, Ignacio Jimenez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 10, 2024

Bad service lies about life insurance problem with the car no answer the phone problem with the engine More

by SILVERADO714
Recommend Dealer
No
Employees Worked With
Lui Romeo, Jorge Valle, Casar Martinez
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello SILVERAD0714, Please accept our apologies for your recent experience with us. Allow me to get you to a Sales Manager so you can discuss your concerns in detail. Please call me at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations

Helpful
June 10, 2024

This dealership was no hassle from start to finish. I am very satisfied with my choice. More

by ERBYETA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Jonathan Castro
Report | Print
Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Hello ERBYETA, Miguel Gonzalez, Jonathan Castro, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

Excelente servicio y siempre son amables los he recomendado con mis familiares y amigos gracias More

by Ofelia Librado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Alvarez
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hola Ofelia Librado, Raul Alvarez, y el equipo Honda of DTLA quisiera agradecerle por ser nuestro cliente leal y realmente apreciamos su confianza en nosotros con las necesidades de su vehículo. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario

Helpful
June 09, 2024

clean and friendly. customer service was excellent. Bryan Walker walk me through the process effortlessly. More

by dolucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ke'Sean Zachery, Brian Walker
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello dolucas, Ke'Sean Zachery, Brian Walker, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

We love coming to Honda Los Angeles Cesar Flores did an amazing job Also Matt Lemus they both were amazing Great Customer Service More

by NORMAS1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lemus, Cesar Flores
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello NORMAS1978, Matt Lemus, Cesar Flores, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

The dealership had excellent service. They did not try to upsell me on anything unnecessary. More

by ERINCHAPMAN159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Posell, Joaquin Arce
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello ERINCHAPMAN159, Joaquin Arce, Sarah Posell, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
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