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Rocco Ruffolo
Rocco Ruffolo at Hawk Chevrolet of Joliet
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Rocco Ruffolo | Page 2

Sales Consultant

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Rocco Ruffolo

May 11, 2023

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Employee Rating

Jennifer was great service department is great sales department and salesman need refining and training how to just do what the package you sold me says More

by KHUGHES957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs

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Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Daryl Woltman at 815-741-6993 so we can assist you further.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156, so we can assist you further.

April 04, 2023

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Employee Rating

Exceptional and fast service. All the questions I had were answered and my concerns addressed. More

by WEGLOWTOGETHER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2023

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Employee Rating

Quick to assist as soon as you walk in the door. Took some haggling, but i was able to come to an acceptable solution for my visit More

by Peter.S
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2023

Hawk Chevrolet of Joliet responded

Hi Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2023

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Employee Rating

Amber was very pleasant on the call today! Very clear and not in a rush, great customer service. More

by L.COBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber

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Mar 24, 2023

Hawk Chevrolet of Joliet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2023

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Employee Rating

They are very always very friendly and kind! They are very timely on oil changes. More

by SWSUE.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2023

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

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Employee Rating

Very good do deal with Friendly people Good communication after the deal same as year's go More

by BRITZE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

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Feb 07, 2023

Hawk Chevrolet of Joliet responded

Hi Britze, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2023

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Employee Rating

Enjoyed working with Rocky. My concerns are more the purchase process. No idea what our interest rate was until I downloaded the paperwork. Not really an issue for me, since More

by DSFAYNIK
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 03, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 when you have a chance. Thank you, and we look forward to hearing from you.

Feb 09, 2023

DSFAYNIK responded

Daryl may contact me at dsfaynik@comcast.net. I would love to know if I should have a cargo net or cargo cover. Loving the new car, just feeling In informed. Debbie

January 29, 2023

Dealership Rating
Employee Rating

10/10 recommend. never disappointed when working @ Joliet Chevy. Best service i have experienced. especially Rocko. 🙌🏼 More

by ryepez0714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

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Feb 02, 2023

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 10, 2023

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Employee Rating

Rocco was excellent … offered good deal on my trade in and helped get my payment as close as I needed them. More

by MIGUEL33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Jubeh , Juan Lopez, Finance deptmnt

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Jan 13, 2023

Hawk Chevrolet of Joliet responded

Hi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

November 27, 2022

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Employee Rating

A great bunch of people. My favorite word is hole sick .and my 🌎 is for my grand children. Best think that ever happen to me being grammy. More

by MURRAHSANDRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wolff, John Glusak , Juan Lopez

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Nov 28, 2022

Hawk Chevrolet of Joliet responded

Murrahsandra, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Nov 29, 2022

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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