Rocky Martinez

Purchasing a vehicle from McDonald Toyota in Fort Morgan was one of the smoothest and most enjoyable car buying experiences we've ever had. From start to finish, the entire process was easygoing and stress- was one of the smoothest and most enjoyable car buying experiences we've ever had. From start to finish, the entire process was easygoing and stress-free, thanks to the fantastic team they have in place. Tyler, our salesman, was exceptional. He took the time to thoroughly answer all of our questions and provided detailed, evidence-backed information that helped us feel confident in our decisions. We were also impressed with the transparency shown by Travis, the sales manager. Rather than staying behind closed doors, he came out to sit down with us and work through the numbers directly. That level of openness really stood out and made us feel respected and involved. Richard, the director, checked in on us multiple times during our visit to make sure we were comfortable and well taken care of. Jamie did an outstanding job securing a great low interest rate for us and walking us through the care plans. He made the financial side of things incredibly straightforward and ensured everything was handled smoothly. Even while we were waiting on paperwork, Brenton made sure we felt welcome and helped the time fly by. It was obvious that everyone at McDonald Toyota is committed to creating a friendly yet professional, and top-tier car buying experience. We can’t say enough great things about the entire staff at McDonald Toyota. If you’re in the area and looking for a new or used vehicle, we highly recommend this dealership! More

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Always a pleasure visiting McDonald Toyota Great staff always available to answer my questions. Highly recommended. always available to answer my questions. Highly recommended. More

by Mike D Verified Customer Verified Customer

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I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to either refund me or fix it, they instead tried to convince me it would be fine to tow a 2,500lb pop up camper trailer that weighs more than 50% of the 4,600 lb van without trailer brakes. They would rather steal from me and put my family in danger than do the right thing. 0/10 don't trust them. More

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