Roger Bacon, Jr. | Page 14
New Car Manager
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
38123 W 10 Mile Rd
Farmington Hills, MI 48335
My name is Roger Bacon I am from a small town in the thumb of Michigan called Vassar. I have a beautiful wife and 3 amazing sons at home. I've been in sales/management roles for the last 16yrs. I decided when I started selling cars that I would do it differently. My only goal is to create the most enjoyable car buying experience possible for all of my guests. I understand that you have choices and that you can buy the same vehicle from 12 different dealerships within a 30 mile radius. However, you can only buy that vehicle from me, here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. I promise that this buying experience will be like nothing you've had before. I look forward to meeting you! My cell phone is 989-415-9365, that's always the best way to reach me!
Read moreDealership Experience
10 yrs
Industry Experience
10 yrs
Specialties & Trainings
Transparency
Simplification of Explanation
customer experience
SRT
View more specialties & trainingsEmployee Video
141 Reviews
Write a Review141 Reviews of Roger Bacon, Jr.
October 07, 2014
They are the best! Roger Bacon is the type of sales person you always hope to find. He is friendly, polite, and courteous. I felt no pressure to buy and yet he helped Roger Bacon is the type of sales person you always hope to find. He is friendly, polite, and courteous. I felt no pressure to buy and yet he helped me find the perfect car. He listened to what I said rather than assume he knew what I wanted. He worked within my budget and I'm delighted with the whole experience. I drive by a much closer dealership because I like the service department at Suburban Chrysler so much. Now I like their sales office as well. More
September 30, 2014
Dodge Ram Roger Bacon and Elliot Caston were so very helpful, friendly and courteous! They provided exceptional customer service by accommodating all of our nee Roger Bacon and Elliot Caston were so very helpful, friendly and courteous! They provided exceptional customer service by accommodating all of our needs. Roger found the perfect vehicle for us and both he and Elliot went above and beyond to acquire it at our price point. I will definitely recommend Roger to anyone looking for a salesman who makes you feel at ease while shopping for a new vehicle. Roger and Elliot are both people who represent Suburban Chrysler in the best light, We are enjoying our new Ram truck! Thank you again. More
Other Employees Tagged: Elliot Caston
September 29, 2014
Very nice dealership Overall, I had a very nice experience at Suburban Jeep. The dealership is very nice, they have multiple options of each vehicle available to test dri Overall, I had a very nice experience at Suburban Jeep. The dealership is very nice, they have multiple options of each vehicle available to test drive, walk around, etc, and everyone was extremely friendly. Roger was professional, knowledgeable and I never felt like I was with a sleazy, high pressure car sales guy. I would recommend Roger and this dealership to anyone looking for a Jeep for other Chrysler product. More
September 15, 2014
Great experience Roger did a great job keeping me at this dealership. I hadn't had the best experience prior to this , but after working with Roger I will be sure to c Roger did a great job keeping me at this dealership. I hadn't had the best experience prior to this , but after working with Roger I will be sure to come back and send more customers to him. I even sent my daughter here too! More
September 14, 2014
Sales Consultant Roger is a courteous, friendly and professional sales person. He is honest and aims to please. We purchased a Town and Country from him and he made th Roger is a courteous, friendly and professional sales person. He is honest and aims to please. We purchased a Town and Country from him and he made the process as simple and easy as possible knowing we had little ones with us. More
September 13, 2014
Great dealer! I bought my first car, a 2012 Dodge Roger with Roger, it was such a pleasant purchase. I have driven this car for a month, and I am very satisfied wit I bought my first car, a 2012 Dodge Roger with Roger, it was such a pleasant purchase. I have driven this car for a month, and I am very satisfied with it. Roger was so friendly and great dealer. I would definitely recommend him to you all. More
September 13, 2014
Ease and Confidence! Roger was the greatest sales consultant I could have asked for! As a young woman in her early 20s, going to a car dealership alone could be scary and Roger was the greatest sales consultant I could have asked for! As a young woman in her early 20s, going to a car dealership alone could be scary and intimidating. But Roger was so nice about everything--and in general all of the staff was just so friendly! Roger walked me through everything, and with my limited free time he went above and beyond to text me and email me with all of the details and step by step what he needed, so I could work around my crazy schedule and then I only needed to come in once to sign the papers! Very nice for someone who really only has free time on Saturdays. Roger was so laid back and treated all of my questions with a prompt and informative response, never condescending (which is really nice because I probably asked so many obvious questions!). He really understood what I wanted, got to know my background to help me reach the best options and decisions for me, and did everything he could-AND THEN SOME(!) to make sure I was feeling confident and was able to make my decision easily. I took about 50 of Roger's business cards, so I definitely recommend him and will be recommending him! Roger is the man! More
September 12, 2014
Roger Bacon, Sales & Teddy Salazar, Finance - GREAT Combo! Roger found us the right car for the best price, at the last minute when our lease was expiring. We showed up in a VERY busy environment. He was ext Roger found us the right car for the best price, at the last minute when our lease was expiring. We showed up in a VERY busy environment. He was extremely knowledgeable about the vehicle and his genuine enthusiasm for good customer service is obvious. Never once did we feel we were being juggled or pacified - Roger was great at multitasking customers and keeping us in the loop once the paperwork went to Finance. No one ever comments on the finance guy but seriously once in Finance, Teddy seemed to have gone out of his way to help us find the best financing deal. He contacted multiple lenders until he found one that was the most reasonable... If you ever wonder what is taking so long to be called in to sign your paperwork - DON'T RUSH THE FINANCE GUY - they are waiting to get you the best offer possible! Overall this was honestly the best car buying experience I have ever had. Thanks guys! More
Other Employees Tagged: Teddy Salazar
September 12, 2014
Amazing!! I have purchased many cars over the years and this experience with Roger Bacon has been extordianary! I purchased a 300 S - once I explained what I wa I have purchased many cars over the years and this experience with Roger Bacon has been extordianary! I purchased a 300 S - once I explained what I was looking for he went above and beyond and recommended a used car instead of a brand new which is what he typicaly sells..... I never would have know that there was an opportunity for it had he not mentioned it. He gave great detail about the bells and whistles that came in the car - he was knowledgable about it and it is more than obvious that he believes in what he is selling. Gary was also a key player in making this experience amazing. Any organization would be profitable with employees who are as passionate as them! I would buy another Chrysler simply based on my purchasing experience with Roger and Gary. 12 hours after I brought my remarkable vehicle home someone attempted to steal the tires - when I called Roger to detemrine what I needed to do to have the repairs made - he reacted immediately and was able to guide me in the most effecient and finacially smart path. He again went above and beyond to help me turn an awful situation into a managable one. I recommend them to serve anyone's car purchasing needs! More
Other Employees Tagged: Gary - finance
September 02, 2014
Roger Bacon is excellent! We had a great experience, looking into purchasing a Jeep Gran Cherokee Summit. The car was absolutely fantastic, but having Roger to show and tell.. We had a great experience, looking into purchasing a Jeep Gran Cherokee Summit. The car was absolutely fantastic, but having Roger to show and tell...that was the best part! He is so "into" this vehicle and his enthusiasm is contagious. He is extremely knowledgeable, but in a very natural, non-high pressure way. I loved the car, loved driving it, and loved that we were lucky enough to get Roger as our salesperson. I would definitely refer him to anyone. He's very good at what he does, but his friendly, great personality is what really makes a difference. My husband has been an auto exec for over 35 years, and he thought Roger was a definite asset to this dealership's sales team. More