Roger Jones

ALWAYS A GOOD VISIT AND EVERYTHING WAS TAKEN CARE OF TO MY SATISFACTION. ITS A SHAME THAT THINGS LIKE THAT ARE NOT TAKEN INTO CONSIDERATION WHEN SOME DECISIONS ARE MADE !!!!! MY SATISFACTION. ITS A SHAME THAT THINGS LIKE THAT ARE NOT TAKEN INTO CONSIDERATION WHEN SOME DECISIONS ARE MADE !!!!! More

by dedent Verified Customer Verified Customer

Helpful 0

Report | Print

I love coming here. I hate you are closing this location. Would you please reconsider? I hate you are closing this location. Would you please reconsider? More

by NMSPRINGER4 Verified Customer Verified Customer

Helpful 0

Report | Print

I'm going to miss everyone . Roger my service man to Mark my salesman are all so awesome and knows there stuff. Good luck guys and gals. Roger my service man to Mark my salesman are all so awesome and knows there stuff. Good luck guys and gals. More

Helpful 0

Report | Print

First of all I would like to say THANK YOU to Eric Best, Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. F Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. From the first time that I came into this dealership at 7:55 because I need a front light changed and they were closing at 8:00. Service changed my light.........I told me husband when we left there that was our NEW Ford dealership. VERY VERY helpful and friendly. They didn't have to do that, that night....I wasn't even a customer. But this is what this dealership does and I will miss that. I have purchased 3 cars from Sarchione since that evening. This is like family to me, ALWAYS very helpful and willing to go the extra mile, even if it is just a very simple question. They never made me feel that I was stupid for such a small concern. These people ALL deserve to be treated better than being told on 4/1/2024 that they were closing the doors on 4/30/2024. These people work hard but they also are very respectful and when you walk in this dealership, you can feel the happiness there. I have NEVER walked in there and people were upset and mad. They ALWAYS had smiles and their faces and very very pleasant to deal with. My heart aches because after 4/30, I may never see their smiling face again, since they are closing the doors. Ford didn't think what they were doing to THEIR customers (let alone their employees) at Sarchione Ford when they decided to close the doors. I pray Ford read surveys, I am most certain Ford then would see how well they are liked Sarchione Ford is to people. This dealership have received 4 President awards in the last four years. You have to have suburb customer service, this award only goes to the TOP DEALERS at Ford and the thanks they give, YOU ARE CLOSING THEIR DOORS. Shame on you for closing this dealership down. I am not putting my phone number out there for everyone to see but I am in your data base, feel free to contact me if you so desire. Debbie Hoopes More

Helpful 0

Report | Print

Service is always superb. At my last visit, my problem was diagnosed and completed. I also had Oil Change. Sashone Ford always takes care of my car. At my last visit, my problem was diagnosed and completed. I also had Oil Change. Sashone Ford always takes care of my car. More

Helpful 0

Report | Print

The service department diagnosed a problem I had with my radio, ordered parts and installed. All good now! radio, ordered parts and installed. All good now! More

Helpful 0

Report | Print

I have been very pleased with the service I received. I would definitely recommend them to my friends. I would definitely recommend them to my friends. More

by crowep Verified Customer Verified Customer

Helpful 0

Report | Print

The sales side is pretty awesome. Finance was great as well. Service left a little to be desired. They are super friendly, but when scheduling service I'd expect for them to do the le Finance was great as well. Service left a little to be desired. They are super friendly, but when scheduling service I'd expect for them to do the leg work. Instead, I had to tell them what needed scheduled maintenance and that a recall was out there for my vehicle. I guess I expected them to tell me what was needed by there service guidelines as well as knowing the recall was active for my vin. Not mad about it, just glad I know for the future so I don't have to setup a second trip and second appointment to get the things done that are needed in the future. More

Helpful 0

Report | Print

I can always trust them to do a GREAT job. They also do a great job on my wifes Edge. They also do a great job on my wifes Edge. More

by BUSTERLUSA Verified Customer Verified Customer

Helpful 0

Report | Print

The service team at sarchione Ford waynesburg is fantastic! Quick quality service! Easy scheduling..pleasant employees.. fantastic! Quick quality service! Easy scheduling..pleasant employees.. More

by Ciesielczykfam Verified Customer Verified Customer

Helpful 0

Report | Print