Roger Lyons
Roger Lyons at Mike Castrucci Ford of Alexandria
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Roger Lyons

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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115 Reviews
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115 Reviews

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115 Reviews of Roger Lyons

August 07, 2022

Dealership Rating
Employee Rating

Roger awesome sales person took time for me found me an excellent car for my mom More

by icecream18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Mike Castrucci Ford of Alexandria responded

We’re so glad that Roger provided you with an excellent experience. We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

June 15, 2022

Dealership Rating
Employee Rating

Great customer service! ! Bought a used car and traded in a car in under 2 hours! More

by Shelby Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway, Tina Ruebusch, Jeremy Huffman , Kenton Shoemaker

Jun 16, 2022

Mike Castrucci Ford of Alexandria responded

Thank you, Shelby, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 08, 2022

Dealership Rating
Employee Rating

Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More

by catrinaanderson859
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway, Jeremy Huffman , Matthew Stratton, Andrew

Jan 10, 2022

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

September 19, 2021

Dealership Rating
Employee Rating

Roger Lyons was one of the most professional, easy to work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. More

by klrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Sep 20, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

August 08, 2021

Dealership Rating
Employee Rating

I would like to thank Roger with Mike Castrucci Ford. I have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Mike Castrucci Ford of Alexandria responded

Hi Brian, congratulations on your 250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

August 05, 2021

Dealership Rating
Employee Rating

Roger Lyons was Amazing to work with, he went above and beyond dealing with our questions. I was on phone with him asking questions while my husband was in person asking even more questions and he was ver More

by shirleystull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Mike Castrucci Ford of Alexandria responded

Thank you, Shirley, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

August 02, 2021

Dealership Rating
Employee Rating

Roger made buying a truck one of the easiest purchases I have ever made. He did not sell me he helped me through the entire process. He knew my time constraints and made it happen! He truly went above and b More

by Gfeldkamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

July 28, 2021

Dealership Rating
Employee Rating

Awesome customer service from Roger and the gang at Castrucci in Alexandria! One of the best dealerships I’ve been to! I hope Roger gets promoted because he was superb! More

by chippratt2882
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jul 28, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 28, 2021

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Roger was responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci More

by AImee H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jul 29, 2021

Mike Castrucci Ford of Alexandria responded

Good morning Almee, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 04, 2021

Dealership Rating
Employee Rating

Best experience with Roger Lyons. Very patient and very helpful. Took the time to make sure we were comfortable in all aspects of our trade in and purchase. By the way we love our Aviator! More

by barbeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Mike Castrucci Ford of Alexandria responded

Congratulations on your Aviator! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

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