Roger Viti | Page 3

Roger Viti is an excellent customer service agent. He is smart, attentive, and knowledgeable. Plus, the dealership is clean, comfortable, and inviting. He is smart, attentive, and knowledgeable. Plus, the dealership is clean, comfortable, and inviting. More

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Roger has been great to do business with. I like the fact that Matthew Odom is the service manager. I felt I had a good relationship with him a another dealership. I also want to say that my I like the fact that Matthew Odom is the service manager. I felt I had a good relationship with him a another dealership. I also want to say that my shuttle driver was a fun guy to talk to but I don't know his name. More

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I have been coming here for many years, and have always been satisfied either good service. been satisfied either good service. More

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Great experience with Napleton's for regular maintenance. Roger Viti was especially friendly, helpful and courteous helping out when the car was returned due to a problem after maintenance. The problem was e Roger Viti was especially friendly, helpful and courteous helping out when the car was returned due to a problem after maintenance. The problem was easily resolved. Thanks Roger! More

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Great service and attention to detail. Always well taken care of by Roger at the Urbana location. Always well taken care of by Roger at the Urbana location. More

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I get great service for my Toyota Avalon at this dealership. Roger always explains the services to be performed and the estimated cost. He also notifies me of the progress of the service and any une dealership. Roger always explains the services to be performed and the estimated cost. He also notifies me of the progress of the service and any unexpected finds. I have been completely satisfied More

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Great service in a short amount of time. The only thing that would make service better is a car wash and a vacuum for new car owners! The only thing that would make service better is a car wash and a vacuum for new car owners! More

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I saw Roger for my scheduled maintenance and everything went smoothly. He was very polite and informative, and the service was fast! went smoothly. He was very polite and informative, and the service was fast! More

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Fantastic, professional and friendly customer service. Best in town. Won't go anywhere else for car maintenance. Best in town. Won't go anywhere else for car maintenance. More

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Roger has been a big help. He is very professional and friendly. Feels like he cares about helping the most he can within his bounds. I appreciate him and everything he's done He is very professional and friendly. Feels like he cares about helping the most he can within his bounds. I appreciate him and everything he's done for me. Twice! More

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