Roger Zurita | Page 2
Vehicle Improvement
Honda of Downtown Los Angeles
780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037
67 Reviews
Write a Review67 Reviews of Roger Zurita
January 29, 2024
Unorganized, people are rude and it takes 1 hour be be checked in with an appointment. Noone wants to help. I don't like going here but its the closest Honda dealership to me. Do not recommend. checked in with an appointment. Noone wants to help. I don't like going here but its the closest Honda dealership to me. Do not recommend. More
January 20, 2024
Great service, great people, great product, I will recommend you to my friends and family recommend you to my friends and family More
Other Employees Tagged: Isaac Castillo
December 30, 2023
It was a great experience, got the car I wanted at a monthly payment withing my budget. Roger was a huge help with the whole process and very understandable of my situation. monthly payment withing my budget. Roger was a huge help with the whole process and very understandable of my situation. More
December 27, 2023
I received a called from Honda DTLA saying that my car is ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass a ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass and nothing. After 45mins passed, I went to a worker to ask about what happened with my car and that’s when they told me they lost the key of my car. They’re very unprofessional. Instead of making me wait in total of 2 hours not counting the time my car was getting fixed to mentioned to me that they lost my key and they’re going to get me a new one. Instead they laugh and didn’t care for making me wait 2 hours when I got there to pick up my car. I went with the manager and director and they didn’t care they just said “get her a key” instead of saying “sorry for any inconvenience will get you a key asap”. More
Other Employees Tagged: Ibneias Mendoza, Isaac Castillo, Luis Gomez, Ruben Moreno, Chris Nunez, Cesar Nava , Adrian Hernandez, Junior Ramirez, Carlos Torres
December 12, 2023
The dealership is clearly doing their job when it comes to customers service and doing their homework to follow through with their customers. to customers service and doing their homework to follow through with their customers. More
Other Employees Tagged: Ibneias Mendoza, Isaac Castillo, Miguel Gonzalez, Luis Gomez, Ruben Moreno, Chris Nunez , Adrian Hernandez, Junior Ramirez, Carlos Torres, Can’t pick just one! They are all good!!
November 30, 2023
Well never had a problem with the dealer always welcoming and also very professional been with honda for a quite a while and will continue to be part of it and also very professional been with honda for a quite a while and will continue to be part of it More
Other Employees Tagged: Roger Zurita
November 22, 2023
I was promised and assured certain terms by Roger and Anthony in finance, then it turns out their selling points weren’t honored in the contract. Super shady and first bad experience here Anthony in finance, then it turns out their selling points weren’t honored in the contract. Super shady and first bad experience here More
Other Employees Tagged: Tony Rocha