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Ron Baca
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182 Reviews
182 Reviews
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182 Reviews of Ron Baca
Verified Customer
Helpful 
October 07, 2022
Timely and great communication with the customer and great follow up call to let me know when the car was ready! great follow up call to let me know when the car was ready! More
by noemail_762827
Other Employees Tagged: Haley Blouch
October 02, 2022
Groove Subaru has been my choice for the 4 Subarus I have owned. They continue to provide excellent car sales teams and service advisors. I highly recommend them to any one wanting all-around excellent cus owned. They continue to provide excellent car sales teams and service advisors. I highly recommend them to any one wanting all-around excellent customer experience. More
by ext4451
Other Employees Tagged: Micah Jenkinson, Haley Blouch
September 29, 2022
The mechanic who checked me out when it was time to pick up my car was extremely helpful and kind. The service on my car was also good, at least as far as I can tell. up my car was extremely helpful and kind. The service on my car was also good, at least as far as I can tell. More
by briannahui
Other Employees Tagged: Brett Tossie, Rachide Reese
September 29, 2022
The service department was very nice and helpful and I got in and out quickly. got in and out quickly. More
by Cate
Other Employees Tagged: Rachide Reese , Elva Mejia
September 29, 2022
They performed an unauthorized service and left the interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new batt interior full of greasy hand prints! After the vehicle was originally brought in for two(2) recall repairs, I authorized an oil change and a new battery purchase to fix a power steering issue. My total bill out of pocket was over $1,061.00! And the interior was absolutely filthy!!! One of their porters tried to clean up the dirty interior, but told me it would be an extra charge to have the interior detailed. That's a bunch of xx!!! Considering this dealership caused the problem! I'm seriously considering hiring an attorney!!! More
by CHRISTO4751
Other Employees Tagged: Brett Tossie
September 26, 2022
I trust what they tell me and they communicate with you throughout the repair process. Good people! throughout the repair process. Good people! More
by knichols0502
Other Employees Tagged: Brett Tossie
September 17, 2022
I bought my car from Groove and have come here for service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had confirmed that it would only take about 2 hours when I made the appointment and adjusted my work schedule accordingly. I hadn’t heard anything at 10:30, so I tried to text my service contact. No response. I called at 11 and was told my car would not be ready until 2 since this is what was noted at my intake. I never said this and had planned my work to begin at 11:30. No rental car was offered to me. I had to cancel and move around my day to accommodate. Very disappointed. There was no real solution given at pickup but I guess they tried to make it right by buying a dinner. Not really good enough in my opinion, but better than nothing. More
by SH
Other Employees Tagged: Brian Olson
