Ron Barker

When I arrived, Lisa question why I was there and had a look on her face like I was bothering the heck out of her. She said: "making a noise in the rear? Rear speaker trim?" While shaking her head and look look on her face like I was bothering the heck out of her. She said: "making a noise in the rear? Rear speaker trim?" While shaking her head and looking at me like a teacher. I've been working on cars since I was 8 years old, built trucks for GM for 12 years, so for 35 years, I'm pretty sure I know what I'm doing. The only reason I'm not fixing these problems is because it is under warranty. After finally letting me back in the shop to look at the noise in the rear of my gladiator, I shook the driver's rear coil spring and found that the isolator pin had broken off at the top. However, since they could not replicate the noise that I originally mentioned as to the reason I was coming in, they will not replace it. So guess what, when I hit a decent pothole (because our roads are so great in this area) and the driver's rear coil spring pops out of its location at the top, you will then have to tow me and pay for that bill. Now I can look past how passive aggressively Lisa was acting, but the problem I have is that when I do have a breakdown issue or warranty issue, there is never ever ever a car available while warranty work is being performed. I really like Kelsey, she's very nice and she's very helpful but she is squeezed as there are zero loaner vehicles available. As I was in the shop, and I found that the upper coil spring isolator freely floats in location, even though they could not "replicate the noise," It is still considered a safety issue. If the coil spring comes out of its location, which it will if a decent enough bump is hit at a high enough speed, all the unsprung mass will be pushed forward towards the left driver's front wheel and a major crash is going to happen. That said, Ken in the garage came over and said "you have to get out of here. I have work piling up." Dominic was my schedule tech and he completely understood where I was coming from, however, Ken acted like a shift foreman and Dominic knew he was stuck and could not say anything else. Dominic is very good to work with, smart kid, but he is being squeezed by Ken. So if this issue does happen and a major accident occurs from this, I want you to understand this is in writing and I will be making a copy as this is an official problem. Understandably so I don't ever do surveys because nothing ever occurs from them. I imagine I will not even receive a call, email or anything, by the way, this is the second Jeep I bought from your dealership and with a direction this is going, I will look elsewhere. Thank you for your time and understand that I am not the typical person that complains and argues and always acts like he's right, I'm trying to explain what happened in the situation that I was presented with. You do what you want with what I'm providing. More

by Nickdrakulic Verified Customer Verified Customer

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Friendly and polite willing to work with you, to make what you want happen fast. what you want happen fast. More

by KEVINSUTLEY Verified Customer Verified Customer

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Ron is THE BEST, most amazing, down to earth, sincere, helpful salesman you’ll ever meet! He will always make sure you are 100% satisfied with your purchase and if you ever have any questions he is always helpful salesman you’ll ever meet! He will always make sure you are 100% satisfied with your purchase and if you ever have any questions he is always willing to to help! He truly is YOUR guy!! More

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Mitch Czech and Ron Barker were both great to work with during my car shopping experience! They answered all of my questions that I had (which were A LOT!) I appreciated all of their hard work and dedicati during my car shopping experience! They answered all of my questions that I had (which were A LOT!) I appreciated all of their hard work and dedication to helping me find the best vehicle! They will always go above and beyond! 10/10 recommend! More

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I love this dealership always so polite and helpful, every time i get my car serviced when i leave I feel like i am in a new vehicle, I love the waiting area always clean and always has fresh coffee. wa every time i get my car serviced when i leave I feel like i am in a new vehicle, I love the waiting area always clean and always has fresh coffee. watch TV and just relax until the car is done. I recommended them every opportunity i get More

by ctrapizona Verified Customer Verified Customer

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Ron Barker was amazing to work with. We were there for a very long time. He was more than accommodating to our needs. We were there for a very long time. He was more than accommodating to our needs. More

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We had the best car buying experience with Michael at Diehl. We have bought a lot of cars and this was by far our best experience. Not only was the customer service superior throughout the entire dealers Diehl. We have bought a lot of cars and this was by far our best experience. Not only was the customer service superior throughout the entire dealership, but every salesperson spoke to us, opened doors for us and made us feel so comfortable. Even Toni in finance was a pleasure to talk to. Michael truly understood our car buying needs. He found us the exact vehicles we wanted. He even remembered us and our specific inquiries 6 months later. We were blown away by that. We could not be happier it was a 10/10 for us. You have our business in the future! More

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Ron is wonderful! I’ve bought two vehicles with Ron, the first time I was on maternity leave and Ron watched our infant while we signed papers which was totally approp I’ve bought two vehicles with Ron, the first time I was on maternity leave and Ron watched our infant while we signed papers which was totally appropriated! He’s always worked on getting a vehicle I was looking for, working with my schedule to come down and see it, running around the lot bc I changed my mind and its 100° outside, and ALWAYS provided excellent service. I will always recommend Ron, he’s always gone above and beyond for me and is totally worthy of your business going forward. He’s never pushed me towards anything, always gets me the numbers I’d like to see before making a decision and allows me the time to make all the final decisions without nagging/being too ‘salesman’ like. More

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Ron as a salesman, was very knowledgeable. Not to mention, the compassion for his job, and the people he serves. Made it easy for us, to take that first step in buying brand new for the very f Not to mention, the compassion for his job, and the people he serves. Made it easy for us, to take that first step in buying brand new for the very first time. We are pleased, that he took the time he did with us. Should we have the chance to buy brand new or used. We will certainly take the time to go back to Ron. More

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Ron is professional and knowledgeable about his dealer ship and vehicles . Very pleasant young man ! ship and vehicles . Very pleasant young man ! More

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