Ron Ventura | Page 7

Great buying experience with Ron Ventura at BMW of Cantonsville. Ron was awesome in every step of the way! He was very helpful in explaining the process, and during the wait time he kept me informed Cantonsville. Ron was awesome in every step of the way! He was very helpful in explaining the process, and during the wait time he kept me informed regularly. Mot importantly I got everything I wanted in my new vehicle. Mark Sonn in finance was very helpful as well. Thanks! More

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Ronald was very patient with me and very honest! He went above in beyond with his excellent customer service! I Love My New Car🙌🏽☺️ He went above in beyond with his excellent customer service! I Love My New Car🙌🏽☺️ More

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Mr. Ventura delivered an excellent car buying experience. From the first time speaking with him, all the way through closing the deal, he and the BMW team made us feel welcome. After purchasing numerous vehi From the first time speaking with him, all the way through closing the deal, he and the BMW team made us feel welcome. After purchasing numerous vehicles in the past, my experience at BMW was the best, yet. I look forward to keeping in touch with Ron and the BMW team throughout the years. More

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Ron knocks it out of the park. He's experienced, well informed, strong communicator, and really listens to what you are looking for in a car, financing, etc. Once what you are lo He's experienced, well informed, strong communicator, and really listens to what you are looking for in a car, financing, etc. Once what you are looking for is determined, Ron goes above and beyond to find it and transparently get you the best deal possible. I highly recommend working with him. More

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I talked with 4 different BMW dealers looking for my perfect 330i... Ron was the first to actually sit down and go over every single feature of the car - while also listening and responding to all my va perfect 330i... Ron was the first to actually sit down and go over every single feature of the car - while also listening and responding to all my various wants/needs. Far different experience at the other dealerships I visited or talked with - Ron is a pro who cares about his customers and I appreciate all he's done. I had a great experience purchasing a fantastic car. Thanks Ron and all the other folks at BMW of Catonsville! More

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Thanks to Ron Ventura this has been the best car buying experience I’ve ever had. I love my new X3! experience I’ve ever had. I love my new X3! More

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Ron is great. I first met him when my (previous) car was in for service and I was wandering the lot. For over a year Ron and I talked back and forth about replaci I first met him when my (previous) car was in for service and I was wandering the lot. For over a year Ron and I talked back and forth about replacing my X1. First, in my experience, it's rare to find the same salesperson working at a dealership for that long. Second Ron was responsive and patient while I ordered my X5 and changed the order a few times. I had no surprises - the car was exactly as ordered and I was not charged over MSRP (seems common at other dealers these days). My car was built on a Monday and was sitting at the dealership that Friday. All in all, it took about 5 weeks from order to pickup. I haven't had the car long so it's too early to speak about the car itself but the purchasing experience went well. More

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Ron has been outstanding to work with from the moment we met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville BMW has been as excited and supportive for us as we enjoy our M3. More

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I recommend the dealership with a little caution. First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacke First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacked knowledge of my x5 45e. There were several items he explained to us about our SUV when we picked it up that were not correct when I actually read the owners manual. We were also told it had specific items like rear / cargo heating and cooling (we have a large dog) that it does not have. IT HAS VENTS THAT LOOK LIKE HVAC, but are not in reality. We wanted a factory installed trailer hitch, but a month after we ordered it, we were told we couldn't get one. No reason given. Take it or leave it. We were also told loaners are available for when you need to have your car serviced. Technically yes. They have a select FEW that are on a first come, first get, availability and 99% of the time you won't get one. Tell me the truth. If you don't know..... its ok..... tell me that and find out the answer if you can. I'm an adult, I can take it. Let me make a proper, informed, correct decision. More

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Ron was great! Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. More

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