Ronald Easto | Page 5
Service Director
St. Charles Chrysler Dodge Jeep Ram
1611 East Main Street
St. Charles, IL 60174
51 Reviews
Write a Review51 Reviews of Ronald Easto
October 11, 2022
Service department was great! Very attentive and responsive. I take my jeep there for factory maintenance. Too bad I was not able to purchase my new vehicle from them. Sales p Very attentive and responsive. I take my jeep there for factory maintenance. Too bad I was not able to purchase my new vehicle from them. Sales person was great. Sales managers were not willing to negotiate final price beyond manf. rebates, so I took my purchase to another jeep dealership that would and did. Too bad. More
Other Employees Tagged: Joe Winklepleck
October 09, 2022
It started with a shifter service light. Tool it in and had it diagnosed. First part they replaced did nothing and did not fix the problem. After replacing a second part ,it was finally fixe Tool it in and had it diagnosed. First part they replaced did nothing and did not fix the problem. After replacing a second part ,it was finally fixed. Because of their poor diagnosing they tried to charge me for the first part that I didn't need .I had to complain to the service manager to have the part removed from my bill. You would think I learned my lesson NOPE. The following week I had a problem with my drivers door lock. They took the door apart, found the problem and reassemble the door and I paid for the diagnose. Had they stocked parts it could have been repaired the first time it was apart. The following week the part came in and was installed. During the second dismantle to repair my lock the service person broke an additional part. The dealer decided it was my problem that their guy broke an additional part and BILLED me . More
August 04, 2022
Ron Easto and his staff are excellent! !! The work is ALWAYS done correctly the first time . When I need something without an appointment I always get it . !! The work is ALWAYS done correctly the first time . When I need something without an appointment I always get it . More
Other Employees Tagged: Joe Winklepleck, Russ
November 18, 2021
I had a great experience. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More
Other Employees Tagged: Luis Correa, Sam Barakat, John Rizdy, Zuhri Thahir, Nael Atiq , Mike Borawski, Juan Cruz, Chris Mancari, Joe Winklepleck
June 21, 2021
I purchased a car at this dealership.Showed up around I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the extended warranties or xxxxxxxx like that, they waited until the second I had to leave for work to get me into the finance office and rush me through the paperwork only for me to find out they added on the extended warranty and other xxxxxxxx. Fast forward to April where I called them and asked them to cancel and refund it, they said it'd take up to 2 months for it to get refunded. Fast forward 2 months and I still haven't gotten my refund. They say the check was sent and my bank says they haven't received any checks. I've been calling nearly every day to get this sorted and always get promised a call back but never get one. Avoid this dealership like the plague. L More
Other Employees Tagged: Luis Correa, Sam Barakat , Samuel Ayers, Mitchell Bastea, Dan Ditusa, Edmund Eusebio, Alex Garcia, Chris Mancari, Josh Weidman