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Ronald Hector

Overview Reviews (156)

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Ronald Hector

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Ronald Hector | Page 16

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

156 Reviews

Overview Reviews (156)

Dealership Experience

9 yrs, 7 mos

Industry Experience

14 yrs, 7 mos

Specialties & Trainings

Master Certified

4.7

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Ronald Hector

June 15, 2020

Dealership Rating

Employee Rating

Took over 5 hours sales person left as soon as I signed and had to wait for get new car never showed me how to use the car over payer will never buy again from Lexus of Pembroke Pines buyer beware and had to wait for get new car never showed me how to use the car over payer will never buy again from Lexus of Pembroke Pines buyer beware More

by rmf358

Verified Customer

Recommend Dealer

Other Employees Tagged: Reggie King

Helpful 0

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Jun 16, 2020 -

Lexus of Pembroke Pines responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to my attention, and if you'd be willing to give some more detail so I can have a product specialist go over the vehicle and features with you please contact me directly at 954.945.9239 -Maggie Marinova, Client Relations Manager.

June 03, 2020

Dealership Rating

Employee Rating

Great experience! Ronald Hector was amazingly patient Great experience! Ronald Hector was amazingly patient and pleasant to us as we tried to find the perfect car. He asked all the right questions to he Great experience! Ronald Hector was amazingly patient and pleasant to us as we tried to find the perfect car. He asked all the right questions to help us make our decision. Afterwards, he worked very hard to help us get a stellar deal. He was always genuine and seemed to have our best interest. He is an asset to your team! Afterwards, Art Armani, the finance analyst provided all the paperwork. He was very quick and efficient. We made great conversation and he made the entire experience very enjoyable. I am very grateful for both Ronald and Art! More

by Tia

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hello Teodora, Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 28, 2020

Dealership Rating

Employee Rating

Dealership was fine I appreciate what Ronald did in helping the process move a long. He was very good with showing us the cars and making sure stuff was set for us. I didnt appreciate how the finance m helping the process move a long. He was very good with showing us the cars and making sure stuff was set for us. I didnt appreciate how the finance manager was coughing in our direction without his mask knowing whats happening socially right now. I'm sure he's a great guy but yes that didn't make me and my family feel comfortable More

by Kevinblair101

Verified Customer

Recommend Dealer

Yes

Helpful 0

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May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We are sorry to hear that you weren't fully satisfied with your visit and will share your comments with our team.

May 20, 2020

Dealership Rating

Employee Rating

Great dealership and service! Tommy was excellent and really helpful through the whole process! I’m so happy with my purchase and If buying a Lexus check them out!! really helpful through the whole process! I’m so happy with my purchase and If buying a Lexus check them out!! More

by Johandra

Recommend Dealer

Yes

Other Employees Tagged: Tom Abrahams

Helpful 0

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May 21, 2020 -

Lexus of Pembroke Pines responded

Johandra, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2020

Dealership Rating

Employee Rating

Excellent . It was a nice experience to buy a car from that dealer. They answered all my questions. They were very professional, courteous and friendly. They even assisted me to update my car insurance be that dealer. They answered all my questions. They were very professional, courteous and friendly. They even assisted me to update my car insurance before leaving the dealer. More

by Lilibet

Verified Customer

Recommend Dealer

Yes

Helpful 0

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May 10, 2020 -

Lexus of Pembroke Pines responded

Lilibet, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 26, 2020

Dealership Rating

Employee Rating

This dealership has always gone above and beyond for their customers. I have never had a bad experience ever since I've joined the Lexus of Pembroke pines family. their customers. I have never had a bad experience ever since I've joined the Lexus of Pembroke pines family. More

by lisabe33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander

Helpful 0

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Apr 26, 2020 -

Lexus of Pembroke Pines responded

Lisa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

Get a $150.00 check when your friends make a purchase here.

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