Came in, a little lost, in a pretty bad financial spot
and hole. I really just needed something practical that blended with my desire to be a bit sporty lol.
Long story short, Rony Duarte, and colleagu
and hole. I really just needed something practical that blended with my desire to be a bit sporty lol.
Long story short, Rony Duarte, and colleagues, made it happen. When seemingly it wasn’t going to happen.
They took time, care, gave great attention, and listened (most importantly). They have their standards, and things they need to accomplish, which I get. They found that middle ground perfectly, and I’m leaving less stressed and happier. So thank you Rony.
Shop here, ask for Rony, and have fun. It’ll be stressful regardless, but Rony made it the best it could be (and I truly believe that).
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by Aconsigny16
Other Employees Tagged:
Nathen Rodriguez, Joslyn
May 17, 2025 -
M'Lady Nissan responded
Dear Alec,
Thank you for taking the time to share your experience at M'Lady Nissan. We’re so glad Rony Duarte, along with Nathen Rodriguez and Joslyn, could help you find a vehicle that fits both your needs and your style—especially during a tough time. It means a lot to us that their care, attention, and willingness to listen made such a difference for you.
Your recommendation is truly appreciated, and we’re honored you chose us. If there’s anything you need, we’re always here to help. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Rony and the whole team at MLady Nisson were very
professional and very helpful with everything in the purchase process and I could not be happier with the team
professional and very helpful with everything in the purchase process and I could not be happier with the team
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by sach9895
Mar 29, 2025 -
M'Lady Nissan responded
Dear sach9895,
Thank you for taking the time to share your experience at M'Lady Nissan! We're thrilled to hear that Rony Duarte and the entire team provided you with professional and helpful service throughout your purchase process. Knowing that you're so happy with your experience truly means a lot to us.
If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Ronnie Duarte was very helpful and nice!
He made this transaction very smooth and easy!
He made this transaction very smooth and easy!
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by Jodiewinkelman
Mar 27, 2025 -
M'Lady Nissan responded
Dear Jodie,
Thank you for your kind review! We're so happy to hear that Rony Duarte made your experience smooth, easy, and enjoyable. His helpful and friendly approach is exactly what we strive for at M'Lady Nissan.
We truly appreciate your recommendation and thank you for choosing us for your new vehicle. We're here if you need anything in the future!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Buy from Rony!
❤️ He was patient and so easy to talk to! Gonna and see him!
❤️ He was patient and so easy to talk to! Gonna and see him!
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by Changeleader2015
Mar 21, 2025 -
M'Lady Nissan responded
Dear Changeleader2015,
Thank you so much for the love! We're thrilled to hear that Rony Duarte made your car-buying experience smooth and enjoyable. His patience and easygoing nature truly make him a standout on our team.
We appreciate your recommendation and look forward to welcoming you back whenever you need us. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Friendly and easy to work with.
Salesperson, Rony Duarte.thank you very very very much
Salesperson, Rony Duarte.thank you very very very much
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by Molly
Dec 28, 2023 -
M'Lady Nissan responded
Dear Molly,
Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you found our team to be friendly and easy to work with, with special appreciation for your salesperson, Rony Duarte.
Customer satisfaction is our priority, and we're thrilled that we could provide you with excellent service. If you ever have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out.
Thank you for choosing M'Lady Nissan, and we hope to serve you again in the future.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
Dec 29, 2023 -
Molly responded
My name is not Molly.
We have been using M’Lady for about 6-7 years.
We always get good service, advice, financing, and a beautiful product. This lease pull ahead had some hiccups but our salesman, Anthony, was amazing
We always get good service, advice, financing, and a beautiful product. This lease pull ahead had some hiccups but our salesman, Anthony, was amazing. He literally drove to a Nissan lot to pickup the car of my dreams, but upon arrival, knew based on what I had described to him, that this car wasn’t my dream. Instead of encouraging me to just try it or settle for a color that would “grow” on me …. The team at M’Lady worked together to find me what I had envisioned and Anthony drove to yet another lot where despite him being over on his work day, sent me pictures at 9:30 at night to ensure he was picking up the car I had described to him. The next day at delivery, he came in early to be there in person when I took delivery. It is exactly what I envisioned and more. At M’Lady when there’s a problem, they do not point fingers at each other or the customer. They work as a team to resolve any issue quickly and efficiently to ensure the highest quality product that the customer will be wowed by. From Brandon in service, to Drew in finance, to Rony and Anthony in sales - it’s an Amazing team.
Come to M’Lady. You won’t leave with a car you settled for. You will leave with the car you envisioned.
Sincerely,
Dr. Ruth
#MLadyDelivers #TeamAnthony
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by dr Ruth
Sep 21, 2023 -
M'Lady Nissan responded
Hello Dr. Ruth,
Thank you for your heartfelt and detailed feedback about your experience with M'Lady Nissan over the past 6-7 years. We're truly honored to have been your dealership of choice, and we're delighted to hear about the positive experiences you've had with us.
We're especially pleased to hear about the exceptional service you received during your recent lease pull ahead, thanks to Anthony, your dedicated salesman. His commitment to ensuring you found the car of your dreams is a testament to our team's dedication to customer satisfaction. It's wonderful to know that Anthony went the extra mile to make sure you were completely satisfied with your choice.
We appreciate your kind words about our team's approach to problem-solving and teamwork. Our goal is always to provide the highest quality product and ensure our customers leave with the car they envisioned, just as you did.
Your loyalty and trust in M'Lady Nissan mean the world to us, and we thank you for being a part of our automotive family.
If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support.
Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future.
Sincerely,
Mir Ali
Dealer Principal
M'Lady Nissan
#MLadyDelivers #TeamAnthony
Brandon is very knowledgeable and great to work with.
He has helped me and my with all our vechile needs. Would highly recommend !!
He has helped me and my with all our vechile needs. Would highly recommend !!
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by kristiek423
Aug 21, 2023 -
M'Lady Nissan responded
Thank you for sharing your positive experience with Brandon and our team at M'Lady Nissan. We're thrilled to hear that Brandon's knowledge and excellent service have been instrumental in meeting your vehicle needs.
It's wonderful to know that Brandon has been helpful to you and your family, providing the assistance you require. Your recommendation means a lot to us, and we're grateful for your kind words.
If you or your family have any more vehicle needs in the future or if you have any questions, please don't hesitate to reach out to us. We're here to provide top-notch service and ensure your satisfaction continues.
Thank you for choosing M'Lady Nissan, and we look forward to the opportunity to serve you and your family again.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
Satisfied with my vehicle.
Was what I wanted. Process with under 4 hours. I would recommend M Lady to friends
Was what I wanted. Process with under 4 hours. I would recommend M Lady to friends
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by Markriebock
Aug 21, 2023 -
M'Lady Nissan responded
Thank you for your feedback and for sharing your experience. We're delighted to hear that you were satisfied with your recent visit to M'Lady Nissan. Your 4-star rating means a lot to us, and we're thrilled to have earned your positive feedback.
We're always striving to improve and provide the best possible experience for our customers. If there's anything specific that you believe would have made your experience even better and deserving of a 5-star rating, we would greatly appreciate your insights. Your feedback is invaluable in helping us enhance our services.
Please feel free to reach out to me directly at 815-459-2316. I would be more than happy to listen to your suggestions and learn more about how we can make your future experiences with us truly outstanding.
Thank you for choosing M'Lady Nissan, and we look forward to the opportunity to exceed your expectations in the future.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
George is very knowledge of the product.
And was very personable. Happy to work with him again!
And was very personable. Happy to work with him again!
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by roldanvillanueva1962
Aug 19, 2023 -
M'Lady Nissan responded
Thanks for sharing your positive experience with George at M'Lady Nissan. We're glad to hear that he provided knowledgeable and personable service. Your feedback is valuable to us and lets us know we're on the right track.
Eddie was awesome!
This was my first car but my family had also bought a car from him. I would recommend Eddie to anyone looking to get a great deal on a car!
This was my first car but my family had also bought a car from him. I would recommend Eddie to anyone looking to get a great deal on a car!
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by Jack Mayher
Mar 03, 2023 -
M'Lady Nissan responded
Thank you Jack, We appreciate your and your family's loyalty over the years. Enjoy your new vehicle!
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6 yrs, 4 mos
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