Rosa was amazing in helping me with my service issue!
She explained everything and we were able to make some decisions that would save us a lot of money done the road. Thank you so much!
She explained everything and we were able to make some decisions that would save us a lot of money done the road. Thank you so much!
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by Mikeshan2002
Service Price Transparency
Other Employees Tagged:
Mason Gonzalez
Great customer service at dealership and at the service
department My adviser Rosa was great
department My adviser Rosa was great
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by rodjes71
Service Price Transparency
Aug 27, 2025 -
Gunn Honda responded
Thank you for your kind words! We’re glad to hear that both our dealership and service department provided excellent customer service. Rosa will be thrilled to know she made such a positive impression. We appreciate your support and look forward to serving you again!
Outstanding customer service and expert maintenance and
vehicle service every time at Gunn Honda; that’s why I trust my family van to them.
vehicle service every time at Gunn Honda; that’s why I trust my family van to them.
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by RememberGoliad
Service Price Transparency
Aug 27, 2025 -
Gunn Honda responded
Thank you for your continued trust in Gunn Honda! We’re delighted to hear that our team consistently provides outstanding customer service and expert vehicle maintenance. It means a lot that you feel confident entrusting your family van to us, and we look forward to serving you for years to come.
My service representative was knowledgeable about my
service and very straightforward about the vehicle servicing and the cost.
service and very straightforward about the vehicle servicing and the cost.
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by SM Torres
Service Price Transparency
Aug 18, 2025 -
Gunn Honda responded
Thank you for sharing your experience! We’re glad to hear that your service representative was knowledgeable and straightforward about your vehicle’s service and costs. Providing clear, honest communication is very important to us, and we’re happy it made your visit smooth and stress-free. We appreciate your trust and look forward to serving you again in the future!
Rosa did a great job keeping us fully informed of the
repair work being performed.
repair work being performed.
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by Stevesundby
Service Price Transparency
Aug 12, 2025 -
Gunn Honda responded
We’re glad to hear Rosa kept you fully informed throughout your repair process. Communication is so important, and we’re happy she made your experience smooth and transparent. Thank you for sharing your feedback with us!
Very professional & knowledgeable workers that know their
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️
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by trs.roosteristhebest
Service Price Transparency
Aug 05, 2025 -
Gunn Honda responded
Thank you for the thoughtful review! We’re glad to hear that our team’s professionalism and expertise stood out during your visit. Keeping you informed about your vehicle’s maintenance is important to us, and we’re happy to help ensure your Honda stays in great condition for the road ahead. We appreciate your trust and look forward to serving you again!
Great and efficient service.
Rosa is always very informative and professional, and we appreciate the updates.
Rosa is always very informative and professional, and we appreciate the updates.
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by CNMO
Service Price Transparency
Jul 22, 2025 -
Gunn Honda responded
Thank you for the kind words! We're glad to hear you consistently receive great and efficient service from Rosa. Her professionalism and clear communication are what we strive for, and we truly appreciate your continued trust in our team.
This service was quicker than previous services which was
appreciated since waiting for vehicle. Thank you!
appreciated since waiting for vehicle. Thank you!
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by cmlduarte
Service Price Transparency
Jul 17, 2025 -
Gunn Honda responded
Thank you for your feedback! We’re glad to hear that your service was quicker this time and that the reduced wait time made a difference. We appreciate your patience and look forward to continuing to provide efficient service for you!
The car inspection, before the repair, was complete and
as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair re
as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair report included what was done, why (1 to 3 mm left on the pads), and future repairs needed. Reasonably priced compared to all non-dealer shops. The wait time was as told. They also have a shuttle.
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by florinram
Service Price Transparency
Jul 17, 2025 -
Gunn Honda responded
Thank you for the detailed review! We're so glad to hear your experience was transparent, timely, and comfortable from start to finish. No pressure, accurate estimates, a clean waiting area, and clear post-repair communication are exactly what we strive for. We appreciate your trust and look forward to serving you again!
Although I purchased my used Honda CRV from another
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, profe
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, professional, and non pressured. Anytime a service has been recommended, I trust that it's actually needed and not the result of someone try to pressure me into paying for unnecessary services. My next vehicle purchase will be at Gunn Honda. And shout out to Joe Esparza!!! He is a true gem!
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by WendyFlores
Service Price Transparency
Other Employees Tagged:
Joe Esparza
Jun 26, 2025 -
Gunn Honda responded
Thank you so much for your heartfelt review and continued trust in Gunn Honda over the past four years! We're honored that you've chosen us for all your service needs, even though you purchased your CRV elsewhere. It means a lot to know our team has consistently provided warm, professional, and pressure-free service you can truly trust. We’re thrilled to hear you’re planning your next vehicle purchase with us—and we’ll be sure to pass your kind words along to Joe Esparza. He’ll be so glad to hear he made such a positive impact!
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