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Roy Benson
19 Reviews
With 30 Years experience in the industry, it's my purpose to insure you enjoy a Truly Exceptional Experience.
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19 Reviews of Roy Benson
November 04, 2025
Stay away! !!! Will promise anything to get a deal. When came back after purchase to pick up car found and they had not fulfilled their part in purchase agreeme !!! Will promise anything to get a deal. When came back after purchase to pick up car found and they had not fulfilled their part in purchase agreement. They said I bought a sedan and purchased SUV. Was yelled at when showed they were wrong in facts. Was told nothing would please me and walked away. The Manager was not updated on new policies and laws. I asked for documentation on a finish had paid for on the car. Told no. Called back later and finally got a certificate. I always took a male with me just “to be there” to escape the 77 year old female treatment. Did not this time. Huge mistake. The list could go on. In case the thinking is that I do not know what doing—-did research and taught graduate courses for 40 years in Global Consumer Economics. Have a PhD and law degree. Worked with many major companies, including car manufacturers, on consumer issues, given testimony before Congress, facilitated passage of consumer legislation and list goes on. I am putting this information out there because need to alert and say BUYER BEWARE regarding Malloy Nissan dealership. More
by Sarah
February 03, 2025
Worst ever in customer service. cant get no help.this is crazy.paid for a car I can't pick up. cant get no help.this is crazy.paid for a car I can't pick up. More
by spencerissack4
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand, Eric zisman,John herban,Roy Benson,Mike Lee,Ken engle
September 21, 2023
This company forgets the importance of a customer, they only seek to sell defective trucks and treat a customer with lies and deceptions. I bought a titan 2023 and afther two months the transmisson stops w only seek to sell defective trucks and treat a customer with lies and deceptions. I bought a titan 2023 and afther two months the transmisson stops working without mentioning the electrical details they already have more than 20 days with it and they do not yet have a date for when they repair it to see if it works IF YOU PLAN TO BUY SOMETHING HERE , think about it more IT’S TRASH” More
by Carlos Varela
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand
September 06, 2023
Bad experience with this dealer and the employer Roy is supervisor is terrible. Is angry person I am scare with this guy, everybody got the complaint with this person supervisor is terrible. Is angry person I am scare with this guy, everybody got the complaint with this person More
by Carlos Varela
Other Employees Tagged: Eric Zisman , John Herbrand, Roy service supervisor
August 07, 2023
We had a great buying experience! Everyone was very polite and professional. We are very happy with the service. Everyone was very polite and professional. We are very happy with the service. More
by carlos.leonel.arreola
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand
July 07, 2023
Great customer service. Very friendly and understanding about customer concerns. Would recommend to others. Thank you Very friendly and understanding about customer concerns. Would recommend to others. Thank you More
by amanrank.ar
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand
July 24, 2021
Horrible communication. Do not work with Brian. I was told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I wa told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I was in tears More
by Not happy2021
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , John Herbrand, Brian, supervisor of service department
June 18, 2021
The sales person wanted a satisfied customer but only got an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. More
by adam1
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, David Engles, John Herbrand, Dominic and his supervisor
January 31, 2020
Overall good experience very helpful people kind and generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. More
by Gina.ed
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, David Engles, John Herbrand, Devin
January 25, 2020
I had the best experience with melloy nissan they went were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan, they wont be dissatisfied. I am so happy with the whole experience. More
by R.cordova7785
Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, John Herbrand, SAL,
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