Ruben Moreno | Page 2
Vehicle Improvement
Honda of Downtown Los Angeles
780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037
Hi I'm Ruben, I grew up in South Central LA so it is a pleasure to help customers with similar backgrounds and stories. I have three sisters and many cousins I treat my customers exactly how I'd want my family to be treated. People don't buy a car everyday so I'm honored each time someone gives me a chance to aid them in their purchase,
Read moreDealership Experience
9 mos
Industry Experience
9 mos
Languages Spoken
English
Spanish
25 Reviews
Write a Review25 Reviews of Ruben Moreno
February 11, 2024
the service was really really really great. Would recommend. Fast and good. Friendly service . Great communication Would recommend. Fast and good. Friendly service . Great communication More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Isaac Castillo, Luis Gomez, Chris Nunez, Cesar Nava, Casar Martinez , Adrian Hernandez, Junior Ramirez
December 27, 2023
I received a called from Honda DTLA saying that my car is ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass a ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass and nothing. After 45mins passed, I went to a worker to ask about what happened with my car and that’s when they told me they lost the key of my car. They’re very unprofessional. Instead of making me wait in total of 2 hours not counting the time my car was getting fixed to mentioned to me that they lost my key and they’re going to get me a new one. Instead they laugh and didn’t care for making me wait 2 hours when I got there to pick up my car. I went with the manager and director and they didn’t care they just said “get her a key” instead of saying “sorry for any inconvenience will get you a key asap”. More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Isaac Castillo, Luis Gomez, Chris Nunez, Cesar Nava , Adrian Hernandez, Junior Ramirez, Carlos Torres
December 12, 2023
The dealership is clearly doing their job when it comes to customers service and doing their homework to follow through with their customers. to customers service and doing their homework to follow through with their customers. More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Isaac Castillo, Miguel Gonzalez, Luis Gomez, Chris Nunez , Adrian Hernandez, Junior Ramirez, Carlos Torres, Can’t pick just one! They are all good!!
December 03, 2023
He was very professional and a great dealer! He was very personable and nice as well which made the experience so awesome. Thank you! He was very personable and nice as well which made the experience so awesome. Thank you! More
Other Employees Tagged: Ruben Moreno
November 30, 2023
Great Service! They answered all my questions and were very helpful with the whole process! I had concerns with my vehicle at the time and all of them were addresse They answered all my questions and were very helpful with the whole process! I had concerns with my vehicle at the time and all of them were addressed!!! More
Other Employees Tagged: Adrian Hernandez
November 12, 2023
Their service was fast and they didn’t pressure me into getting other services for my car! getting other services for my car! More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Isaac Castillo, Miguel Gonzalez, Luis Gomez, Chris Nunez , Adrian Hernandez, Carlos Torres
November 02, 2023
All personal andservice was realy good. Thankyou . I will recomend to my friends to come to Honda of Downtown LA. Thankyou . I will recomend to my friends to come to Honda of Downtown LA. More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Isaac Castillo, Luis Gomez , Adrian Hernandez, Carlos Torres
October 26, 2023
Good service punctual though it was a bit of a wait got my car within estimated time. my car within estimated time. More
Other Employees Tagged: Luis Gomez