Ruben Perez | Page 3

Based on the great reviews, I drove way out of my way passing several dealerships, to see what kind of deal these guys could give me. It was worth it. Salesman Blake is Awesome! You must ask for him. He’ passing several dealerships, to see what kind of deal these guys could give me. It was worth it. Salesman Blake is Awesome! You must ask for him. He’s knowledgeable and willing to do what it takes to make sure you’re happy. Rubin helped too as he gives you the best deal he can without getting in trouble with the boss. LOL! Actually, everyone including the finance guy is super friendly. No high pressure, slimy tactics. If you want a great deal and down home people come to this place. Ask for my man, Blake. More

Helpful 3

Report | Print

Nothing less than amazing! I worked with Richard Schmidt and Ruben Perez, they were both so wonderful to work with. Both gentlemen were stand up, professional, honest and super I worked with Richard Schmidt and Ruben Perez, they were both so wonderful to work with. Both gentlemen were stand up, professional, honest and super helpful. I can't say enough good things about this dealership, its about 45 minutes away from my house but totally worth the trip. They also have a great service department, they will pick up your car and deliver it door to door should you need future service work. We got an amazing deal on a beautiful new truck, I drove away with a freshly detailed vehicle and a full tank of gas. No sales tricks, no gimmicks, no sitting around and waiting, they really respect your time and treat you with such courtesy and respect. I have purchased several vehicles in the past, Marquardt was by far the most superior dealership and blows everyone else out of the water. I love them! They even offered to help me with the returned of my leased Mercedes which was so sweet and helpful. Thanks again! More

Helpful 0

Report | Print

Smooth, clear, fair & flexible Blake was on top of all communication and ready and willing to do what he needed to do to help us make a deal. We are very happy with our purchase an Blake was on top of all communication and ready and willing to do what he needed to do to help us make a deal. We are very happy with our purchase and with his flexibility for our unconventional business hours. He is willing and able to find out any information you need to know to make sure you have all the details you need to make a well-informed choice. More

Helpful 3

Report | Print

Good experience. Sales was not pushy. Would buy from again. Sales was very responsive and friendly. Was allowed to take truck home for a couple days prior to purchase and noticed driver seat heater not working. Sales was very responsive and friendly. Was allowed to take truck home for a couple days prior to purchase and noticed driver seat heater not working. Seat was fixed before deal was done no questions asked. More

Helpful 0

Report | Print

INTEGRITY. Ruben Perez and Tim McIntyre are exceptional!! My husband and I recently purchased a vehicle from Marquardt of Barrington. We just experienced possib Ruben Perez and Tim McIntyre are exceptional!! My husband and I recently purchased a vehicle from Marquardt of Barrington. We just experienced possibly the very best customer service of all time! First, the dealership stands by their "FULL DISCLOSURE POLICY"; something unfortunately most dealerships do not adhere to; we were shown every detail of the quote, which Ruben and Tim took their time to explain to us. Second, the numbers we were quoted over the phone, were EXACTLY what we paid (no "oh...by the way..."). Lastly, both Ruben and Tim continue to respond to our questions on a timely basis, whether it is a phone call or email. Even after the deal was completed! We are so impressed with the high level of integrity these gentlemen displayed that there is no doubt in our minds, we are definitely coming back! Oh, did I mention....my husband used to sell cars?? HE is exceptionally impressed and that is hard to achieve. Keep up the great work! Jim and Vikki V. :-) More

Helpful 2

Report | Print

Wonderful experience..Stress Free From the first phone call with Deanna to the final drive out with our new car...it was relaxed and stress free. The dealership is friendly and experi From the first phone call with Deanna to the final drive out with our new car...it was relaxed and stress free. The dealership is friendly and experienced and everyone is very helpful. They make sure you are welcomed from the time you walk in until you leave. Glad we decided to walk in the door. Thank You and I love my new car. Give Deanna a call if you want a great car buying experience. More

Helpful 0

Report | Print

Great experience The car search is a dreaded item that comes up every 3 years (we lease as the unplanned cost of maintenance is even more disliked than car shopping). The car search is a dreaded item that comes up every 3 years (we lease as the unplanned cost of maintenance is even more disliked than car shopping). This go around we added Buick into our consideration. Fabian and the entire Marquardt group made us happy we added Buick to our consideration. Fabian is very response and does a great job of determining at the beginning the follow-up schedule that is correct for your situation. He used this to keep in touch but not pressure us during our 3 month search. If you are looking for a positive, informative, and genuinely friendly car shopping experience reach out to Fabian. More

Helpful 0

Report | Print

I received a fantastic deal on a terrific car! The process went very quick, they were straightforward in their approach. The car was everything I was looking for including an extended warranty!!! D The process went very quick, they were straightforward in their approach. The car was everything I was looking for including an extended warranty!!! Deanna got right to the deal and it was much appreciated. I would highly recommend this dealership! More

Helpful 0

Report | Print

JOB WELL DONE! As a follow up to the purchase of a new 2018 TourX, I would like to take this opportunity to extend my most sincere thanks to Karl Marquardt, Dave Ar As a follow up to the purchase of a new 2018 TourX, I would like to take this opportunity to extend my most sincere thanks to Karl Marquardt, Dave Arenson, Deanna Hattula & Frank White for their first class customer service! We were able to communicate our expectations regarding our needs, and more importantly see that happen right before our eyes. It truly was a pleasure to work with the entire Marquardt Buick Team as they were head and shoulders above any other Dealership we reached out to! It is for that reason I felt it necessary to pass along my thanks for a JOB WELL DONE! Thx for your hospitality!!!! On the road/ sent from the voice recognition device of Jim M More

Helpful 0

Report | Print

Gold standard experience with entire staff!! We were treated like VIP's from the time we walked in the door and worked with Deanna Hattula, then worked out the deal with Frank White. Best car buy We were treated like VIP's from the time we walked in the door and worked with Deanna Hattula, then worked out the deal with Frank White. Best car buying experience I've ever had and I've bought 20+ cars. It's awesome to buy local and even better when you're treated so well. More

Helpful 0

Report | Print