Rudy Robinson

I’m extremely disappointed with the service at Mazda Orland. Today, I found out that there was a limited warranty extension for a known touchscreen issue back in 2019 – the exact issue I’m experiencing Orland. Today, I found out that there was a limited warranty extension for a known touchscreen issue back in 2019 – the exact issue I’m experiencing now. I moved in 2020, so I never received the notice. Despite multiple service visits after that date, no one mentioned the warranty extension or suggested checking the part, which could have saved me $500. When I asked why, the service rep bluntly said, “We wouldn’t make any money if we let people know that.” This is unethical and not how you treat loyal customers. They’ve lost my business for good. More

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Yesterday I called to setup an appointment to get a new key but was informed that I've been "banned" because I wrote a bad Google review about my buying process a few years ago. key but was informed that I've been "banned" because I wrote a bad Google review about my buying process a few years ago. More

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As usual- the service is flawless Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than done right. More

by TOMD1968 Verified Customer Verified Customer

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Routine maintenance Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and get you when your cars done. Checkout process is smooth. They slightly damaged my leather drivers seat and appeared skeptical when I brought it to their attention which was kind of insulting but stand behind their service and said they would repair the damage. More

by KOOBS009 Verified Customer Verified Customer

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Superior I had a very disappointing experience with a major tire company and fortunately was able to talk with Rudy Robinson. He answered all of my questions I had a very disappointing experience with a major tire company and fortunately was able to talk with Rudy Robinson. He answered all of my questions and solved my short term and long term problems. I give the service department my highest rating! More

by HWARD2812 Verified Customer Verified Customer

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ALWAYS RIGHT Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting ar Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting are is so comfortable and always refreshments. More

by Jose R. Verified Customer Verified Customer

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Fast!!! I was in and out, they did just what I asked them to do!! Rudy is very knowledgeable in what I need and I always gets excellent service with ALL the I was in and out, they did just what I asked them to do!! Rudy is very knowledgeable in what I need and I always gets excellent service with ALL the service employees, I will be back. More

by LYNETTES1961 Verified Customer Verified Customer

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Car Specialist I really like C J Wilson Mazda because they take care of you and your car. Their service schedule is always best for your car and they have loaners fo I really like C J Wilson Mazda because they take care of you and your car. Their service schedule is always best for your car and they have loaners for you. If there is a problem they make sure you are aware of the problem and get your approval before the repair is made. More

by JANIS4339 Verified Customer Verified Customer

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Oil changr Great service. Excellent service man. Would come back for service. Spoke to Aurimas about an used car. Very informative. Thank for great service Great service. Excellent service man. Would come back for service. Spoke to Aurimas about an used car. Very informative. Thank for great service Will return. More

by VREITNERIS Verified Customer Verified Customer

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Very Easy To Work With They are easy to work with. Gave me all the options needed to make the perfect choice for purchasing the car I wanted. They were also considerate sinc They are easy to work with. Gave me all the options needed to make the perfect choice for purchasing the car I wanted. They were also considerate since it was my first time to buy a car. More

by FRANCO_DEASIS Verified Customer Verified Customer

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