Russ Ondo | Page 3

Great service, prompt response time to questions and streamlined process for the vehicle purchase! Very knowledgeable staff! I would highly recommended Napleton Kia of Fishers!! streamlined process for the vehicle purchase! Very knowledgeable staff! I would highly recommended Napleton Kia of Fishers!! More

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Rachid was a Pleasure to work with! He’s extremely friendly, knowledgeable and helped us get the new car we wanted. Also, a big Thank you to John and Russ for all of their help along the way! Napleton friendly, knowledgeable and helped us get the new car we wanted. Also, a big Thank you to John and Russ for all of their help along the way! Napleton Kia customers for life. More

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Great dealership. Looks very clean and friendly staff. Highly recommend this dealership. Nathan helped us with making the correct choice that best suits us. Great service. Highly recommend this dealership. Nathan helped us with making the correct choice that best suits us. Great service. More

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Nathan was amazing!!! He washed the car himself because the detail department was already gone ! Very nice and accomodating. He took great care of us ! the detail department was already gone ! Very nice and accomodating. He took great care of us ! More

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Nathan was friendly, knowledgeable, patient, and easy to work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! More

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They sell cars with defects Please do NOT use this dealership, as they do not hire quality techs to work on vehicles! They sold my car (brand new car) with an oil leak! After s Please do NOT use this dealership, as they do not hire quality techs to work on vehicles! They sold my car (brand new car) with an oil leak! After several times going back to the dealer they were able to finally fix the problem! Then I made the mistake of going back for an oil change many months later, and they removed the coolant cap and never replaced it!! I seriously believe these techs are on drugs or are just plain negligent. You will not enjoy dealing with the "service" department, as they are clueless and should not be working on vehicles. They only care about the sale, after that you can forget about "quality" service from this dealer. Do not fall into the trap pf using this dealer, you will regret that decision. Find a reputable dealer. AVOID NAPLETON like the plague. More

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Most unprofessional dealership ever!!! Avoid this dealer at all cost! They will lie and cheat just to sell a car. Then management will suck your calls. I would not send my worst enemy to th Avoid this dealer at all cost! They will lie and cheat just to sell a car. Then management will suck your calls. I would not send my worst enemy to them. More

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Very un-professional This has been the worst experience ever! The sales team has poor communication. The finance team pass the buck. The GM was involved and didn’t return This has been the worst experience ever! The sales team has poor communication. The finance team pass the buck. The GM was involved and didn’t return calls as well. Still waiting on the title work and the car was purchased almost two months ago. If you are looking to buy a car, go somewhere else! More

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