Rusty McDonald | Page 3

Oil change was satisfactory. Still not happy with transmission issues. I will have to take it back for diagnostic tests Still not happy with transmission issues. I will have to take it back for diagnostic tests More

by Mjctex Verified Customer Verified Customer

Helpful 0

Report | Print

Great job by the sales manager and sales person, I highly recommend El Dorado Chevrolet to anyone buying a truck. recommend El Dorado Chevrolet to anyone buying a truck. More

by 1KEYSTONELIGHT Verified Customer Verified Customer

Helpful 0

Report | Print

I honestly hate writing bad reviews, and I’ve tried to give everyone I’ve dealt with the benefit of the doubt but all I get is explanations of how they messed up with no action. I recently bought a truck give everyone I’ve dealt with the benefit of the doubt but all I get is explanations of how they messed up with no action. I recently bought a truck and the very next day it was in service, I’ve now had the truck for 32 days, 24 of those days it has spent in service. Finally got my truck back, and just woke up to an auto draft from the truck I traded in over a month ago. The explanation I got was they sent the check to the wrong place and that it’s their fault and that I should receive a check for that payment in the mail. They don’t know when or for what amount just that possibly you will get a check. So they fail to send the check to the correct place and now I’m the one stuck waiting on a check that might not ever come. Imagine waking up in the morning with a negative balance. I’ll just let my kids know that y’all sent the check to the wrong place and that I’ll possibly get a check back for it one day. I regret ever stepping foot in this dealership. More

Helpful 0

Report | Print

Ty King is great. Waiting area people are to close together.Three days after one of my visits tested positive for Covid. People were coughing and sneezing and no masks Waiting area people are to close together.Three days after one of my visits tested positive for Covid. People were coughing and sneezing and no masks. If you’re sick don’t sit in the waiting area. Young guy who drove the vehicles out needs to SLOW down. More

by RANDBMORG Verified Customer Verified Customer

Helpful 0

Report | Print

Jorge greeted us as soon as we stepped out of our car. Very friendly and helpful through the whole process. Rusty too, was awesome. Very patient and thorough Very friendly and helpful through the whole process. Rusty too, was awesome. Very patient and thorough More

by ZACHARYWERNER93 Verified Customer Verified Customer

Helpful 0

Report | Print

Inviting Great Customer Service. They do their Best to get you the Best deal possible. They do their Best to get you the Best deal possible. More

by CFUENTES606 Verified Customer Verified Customer

Helpful 0

Report | Print

Really nice people over all great experience I felt like I have done business them for every I have done business them for every More

by MIKEALLRED57 Verified Customer Verified Customer

Helpful 0

Report | Print

Best car buying experience I’ve ever had from start to finish. The employees seem to love their jobs. Wonderful! finish. The employees seem to love their jobs. Wonderful! More

by CWILLIAMS53 Verified Customer Verified Customer

Helpful 0

Report | Print

The salesmen ( Matthew Wells) and the sales manager ( Rusty) are super stars, and our f&I guy was just awesome! Well buy again!! Rusty) are super stars, and our f&I guy was just awesome! Well buy again!! More

by SLOWING45 Verified Customer Verified Customer

Helpful 0

Report | Print

Maury Burnett and Brian in financing did a really good job. Good experience all around job. Good experience all around More

by RONALDSEALS Verified Customer Verified Customer

Helpful 0

Report | Print