Ryan Callahan | Page 2

Sean Bernier made the car buying experience easy. He was a very friendly, knowledgeable and accomodated our every need during our car shopping process. Answered all our questions, he knows his Mazd He was a very friendly, knowledgeable and accomodated our every need during our car shopping process. Answered all our questions, he knows his Mazdas! Very professional No sales pressure, just a very professional and pleasant car buying experience from beginning until we drove our CX5 home. Great big thank you to Sean! More

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My family has always purchased their cars at Tasca, but my experience here was so awful that I had to not only refund my deposit and recommend my family no longer use them, but for the first time actually my experience here was so awful that I had to not only refund my deposit and recommend my family no longer use them, but for the first time actually write a review and contact the dealers higher-ups on LinkedIn because I felt so disrespected. Here's what happened: 1) I put a down payment on a new vehicle after working out a price with a sales guy 2) The car was arriving late (Not the dealers fault, I know it happens) but I was having a lot trouble getting a sales guy to respond to me, or even let me know the car was being delayed. After the car missed it's deadline with no contact, I learned that the employee I was working with quit (Not the dealers fault, it happens) *Although*, no one reached out to me to inform me I'd have a new point of contact or anything. 2) After calling them myself, I started working with Ryan (The General Manager) to continue the process and at first he was very responsive. After we were a week away from the cars arrival I brought up the price me and the employee worked out for the car (I've got the offer written down, and the ex-employee told me he got manager approval on it) Ryan went completely cold. 3) After this, despite having my money and me having no car, Ryan no longer responded to my multiple text messages, phone calls, or voice mails for an actual week. If for some reason the price I worked out couldn't be honored, I would have be open to a "Hey, X really shouldn't have given you a price that low" or SOMETHING, but no, zero response. 4) I go to another dealer, easily buy the vehicle I'm looking for. 5) I let Ryan know I want my deposit refunded. Funny enough, after not hearing from him for over a week at this point, he responded immediately and said I'll see the refund shortly. It's clear that he was hoping I would ask for a refund and intentionally gave me bad service because he didn't like the price I had previously negotiated. A seriously unprofessional & shady process every step of the way. I would avoid this dealer at all costs. More

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Purchased a vehicle from this dealership. They were so disorganized. Every appointment I had they weren’t expecting me, made promises they didn’t keep. Once they got my money they wrote me of They were so disorganized. Every appointment I had they weren’t expecting me, made promises they didn’t keep. Once they got my money they wrote me off. I ultimately returned the vehicle I bought and found a much better deal elsewhere. They ended up reselling the vehicle I purchased for thousands less. I do not recommend this dealership. Even the manager was just making excuses. More

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Beyond grateful to have found Tasca Mazda of Seekonk. After on-line search for particular model by far best price with lowest miles. Upon arrival greeted by Sean (who I had to call twice later as I forgo After on-line search for particular model by far best price with lowest miles. Upon arrival greeted by Sean (who I had to call twice later as I forgot items in trade -in) and he was kind, welcoming and pleasant in person and on phone. Then to seal the deal Ryan who was so kind knowledgeable and worked hard to get best rate. It had been 8 years since last purchase not sure how long it will be for next but I know where I’ll go. Thank you great team! More

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Amazing service, all thanks to Greg. Great people, best service, quick, informative, and reliable. I referred 6 of my friends. Great people, best service, quick, informative, and reliable. I referred 6 of my friends. More

by RAADALMUHAISEN Verified Customer Verified Customer

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Great customer service! Always satisfied.my only suggestions is it would be nice if they vacuumed and washed the car. Always satisfied.my only suggestions is it would be nice if they vacuumed and washed the car. More

by DENNISDELSIGNORE Verified Customer Verified Customer

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The service was good. The advisor gave me the proper information. What I like was that the technician showed me what was wrong and show me why the service was needed The advisor gave me the proper information. What I like was that the technician showed me what was wrong and show me why the service was needed More

by ANNELRICHARDSON2008 Verified Customer Verified Customer

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Took three months for them to complete all the paperwork and service to vehicle I bought but had friendly salesman and service to vehicle I bought but had friendly salesman More

by E GONZALEZ Verified Customer Verified Customer

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I had my brakes fixed. They were t right. Brought it bAck Thdy fixed them again, They are still not right. They squeak snd growl. This is rediculous!!!! They were t right. Brought it bAck Thdy fixed them again, They are still not right. They squeak snd growl. This is rediculous!!!! More

by SUNSHINEMAMA13 Verified Customer Verified Customer

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Excellent communication, fast work. Professional and very courteous. Clean well appointed waiting area with beverages and clean restrooms. Professional and very courteous. Clean well appointed waiting area with beverages and clean restrooms. More

by CHRISTINAGOMBAR Verified Customer Verified Customer

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