Ryan DiLeonardo | Page 3

Took great care of me, gave me a great price on my used car and expedited the ordering of my new car, I got it quicker than expected! Don and Rick do a fabulous job, I told my colleague about the great exp car and expedited the ordering of my new car, I got it quicker than expected! Don and Rick do a fabulous job, I told my colleague about the great experience I had and he bought a new Camry the very next week! They will have my business for many years to come. Thank you very much! More

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Anderson Toyota and Don Smith were a pleasure to work with on my new car purchase. Thank you! with on my new car purchase. Thank you! More

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Excellent dealership. All if the staff from sales associate to manager are knowledgeable and helpful. All if the staff from sales associate to manager are knowledgeable and helpful. More

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I bought my previous vehicle from Anderson Toyota in 2011 and returned to them for a new one this year! Seana was very available and answered all my questions, great job! and returned to them for a new one this year! Seana was very available and answered all my questions, great job! More

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Very friendly people and helpful. Transparent in sales and honest with their product. Thorough with explanations Transparent in sales and honest with their product. Thorough with explanations More

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WORST experience I’ve ever had in my life. This place is a joke! BUYERS BEWARE and NEVER use this dealership. I’d give ZERO stars if I could. I”ll give a complete run down of the shady and dis This place is a joke! BUYERS BEWARE and NEVER use this dealership. I’d give ZERO stars if I could. I”ll give a complete run down of the shady and dishonest dealership literally, the WORST, if they have the car you want, GO somewhere else and have them get it. This place will tack on market adjustments and mislead you on the price, DO NOT let them rush you through finance process, READ every line of every document and don’t think for a second this dealership is on your side. Everyone customer I observed inside the dealership that day was either arguing about up charges with salesman or just looks disgusted to be in that environment. My experience, coming out of state and purchased a RAV4 from these idiots. Frank Bleers - We were coming from out of state so this guy initially over the phone was decent. This was only until we discussed purchase price and had everything mostly wrapped up, THEN, $3200 market adjustment up charge, a 3-1 type maintenance service (like $1000), and added theft deterrent called SHADOWMARK. This was on top of TAX and NON-TAX Fees. Please be thorough going through docs and PA, and do it at your pace, they are crooks, they literally rushed, or tried to rush and only showed me the parts of paperwork that needed my signature. It seemed more like arguing than negotiating with this guy but stick to your ground, they’ll cave on the market adjustment and a 3 for 1, YOU DONT have to pay for that. You don’t have to get SHADOWMARK either, your registration copy they give indicates that in BOLD writing. Do they tell you that tho? No, of course lol. Unfortunately, i did get stuck paying for this, but if your going Toyota, You DONT need This and don’t let them tell you anything different. Lastly, to sum up my experience with this guy, 1st, he literally told me, they don’t put market adjustments online and they wait to talk to you about that when you come to the dealership?? 2nd, literally gave us a box/gift for purchasing a car with key chains and pens. It was missing pens lol. Frank indicated they weren’t able to go into the room because no one had a key lol. You can’t make this stuff up! AVOID this dealership! Joe Ristow - I’ll keep it short on this guy cause there’s not much to say. This guy stopped by and talked to me twice, never one did he tell me his name or introduce himself formally. I mean, very socially awkward times when he was around. No social skills and didn’t even say a word when we left lol. I’m sure this guy is book smart and but not at all common sense smart and u professional. I see why they probably keep this guy him behind a desk and away from people somewhat. Lastly, Ryan dilenardo: STAY AWAY from this dude if that’s the office they bring you too for finance materials. SERIOUSLY, walk out and find another dealership. He actually introduced himself initially, pretty forced tho. His tactic is he’ll try to butter you up and downplay the documents your signing, then stick a computer screen in front you, yep you guessed it, he controls all the scrolling and what you see. Did he tell me SHADOWMARK was not a requirement and I didn’t have to go with it to finance with them? NO. They were all the bad salesman and people overall, but This guy and Joe Ristow might be the worst, I’ve ever seen. They will take advantage of you, extort you, and just lack professionalism you would think you might get when you spend that kind of money. We talked them somewhere down like $4,500-$5000, off the asking price but was a dog fight and threatening to walk out every 5 minutes. BUYERS BEWARE and go elsewhere to avoid this disrespectful and unprofessional dealership. More

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Staff was friendly, no pressure sales person. I started out with the intention of buying a used car for my grandson and was trying to decide between doing that or buying a new car for me. Again n I started out with the intention of buying a used car for my grandson and was trying to decide between doing that or buying a new car for me. Again no pressure to make the decision. I chose the new car for me. Ryan came to my house on his day off to program the garage door and went into detail with all the features on the vehicle. I am very pleased with the service and for the online updates before I went to the dealership. More

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Gio is a fine young man. He is a good listener. He helped me find my next car. I had been looking for a used Lexus NX 200. I told him that a few months ago and he finally fou He is a good listener. He helped me find my next car. I had been looking for a used Lexus NX 200. I told him that a few months ago and he finally found which suited my needs the best in terms of year, model and price. The other supporting staff is also nice. I also liked that he was flexible in the negotiations. He got the car all checked out and took care of the minor issues. I would highly recommend him and Lexus dealer's in general. Thanks! More

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Don was very professional and very kind and helping me figure out things and I would strongly suggest him as a salesman I was very happy with everything today figure out things and I would strongly suggest him as a salesman I was very happy with everything today More

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My experience was awesome from the sales representative Fred Bleer to the service department and the detail people. Fred Bleer to the service department and the detail people. More

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