Ryan Hellgeth
Ryan Hellgeth at Zimbrick Hyundai Eastside
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Ryan Hellgeth

Service Consultant

Zimbrick Hyundai Eastside

5433 Wayne Terrace
Madison, WI 53718

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4.8
37 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 5 mos

4.8

37 Reviews

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37 Reviews of Ryan Hellgeth

May 03, 2024

Dealership Rating
Employee Rating

The service representative was very courteous and thoroughly explained everything. The vehicle was very promptly serviced and cleaned. I also had my spare remote reprogrammed efficiently. More

by Ghramyers
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 03, 2024

Zimbrick Hyundai Eastside responded

Thank you for the kind review, we look forward to assisting you in the future!

April 27, 2024

Dealership Rating
Employee Rating

Ryan was our service rep and he provided great communication during the process. Our vehicle was fixed a week before estimated which obviously is great to get it back that much sooner. I will be More

by cmiller495
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 29, 2024

Zimbrick Hyundai Eastside responded

Thank you for the review! It's wonderful to hear of the great experience you had working with Ryan, we look forward to assisting you in the future!

April 26, 2024

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Van in for oil change. couple times now they put regular oil in. My wife had to tel them our van takes synthetic oil. Service had to drain and refill. Other wise service i More

by matt-dh
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Recommend Dealer
Yes

Other Employees Tagged: Chris Montony

Apr 29, 2024

Zimbrick Hyundai Eastside responded

Thank you for the review!

April 17, 2024

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Every one was very polite. Brought my car in early, they thought it would be done by 12:00. It was done an hour and half earlier! Was in and out fast! More

by BJRENDA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt, Breaan Ruffolo

Apr 18, 2024

Zimbrick Hyundai Eastside responded

Thank you for the kind review! We look forward to seeing you again!

April 13, 2024

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Employee Rating

Went in for an oil change and tire rotation, and needed a blinker light replaced, took close to 2.5 hours and didn’t even have the correct bulb in stock. More

by Jthodge87
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Zimbrick Hyundai Eastside responded

Thank you for the feedback, we apologize we did not have the part in stock for you.

April 11, 2024

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Employee Rating

As always the service dept was great. Courtesy and efficiency too. I was happy with everything More

by Bnbwingin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt

Apr 12, 2024

Zimbrick Hyundai Eastside responded

We appreciate the 5-Star review!

April 10, 2024

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Employee Rating

Very friendly staff. Very helpful when I have questions. Clean atmosphere. Like that the wash my vehicle! More

by SKOSHEL
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Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt

Apr 12, 2024

Zimbrick Hyundai Eastside responded

We appreciate the kind review!

April 07, 2024

Dealership Rating
Employee Rating

Friendly service and easy scheduling. The staff communicate well when explaining services and estimates. Will definitely return for routine servicing More

by TARA.SCHNELL
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2024

Zimbrick Hyundai Eastside responded

Thank you, Tara! We truly appreciate the 5-Stars!

April 07, 2024

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Employee Rating

Problem not resolved after 3 visits for the same problem and no solution is provided. More

by tonycamacho23
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Recommend Dealer
No

November 30, 2023

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Employee Rating

Kind and friendly but don't have my parts there. It is disappointing to have come back to get my parts. More

by bad8172004
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Steve Wendlandt

Nov 30, 2023

Zimbrick Hyundai Eastside responded

Hello. We're happy to hear you think our Service Team is kind and friendly however, we're sad to see the 2 Star rating for our dealership. We hope you understand we do our best to stock as many parts as we can but, some have to be ordered from Hyundai. Once the parts arrive, we will reach out and schedule your follow up appointment. Thank you.

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