Ryan Kennedy

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty to Lexus of Chattanooga! We are truly honored to have had the privilege of serving you and assisting with the purchase of three Lexus vehicles, including your new RX-350. Your kind words about our personal service, outstanding purchase experiences, and the excellence of our service department mean the world to us. It's especially heartwarming to hear your praise for Ralph Paty – we'll be sure to pass on your compliments to him. We are committed to maintaining the highest standards in customer satisfaction, and we look forward to being your trusted dealership for many more years to come. If there's anything you need or any questions you have, please feel free to reach out. Wishing you countless joyful miles in your new RX-350!

Lexus of Chattanooga responded

Thank you for your fantastic feedback! 😊 We're delighted to hear that Fred, Jackson, and Jason did an outstanding job in helping you with your car purchases. We appreciate your kind words about our team. It's also great to know that you're satisfied with our service department. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Enjoy your two new cars, and safe travels!

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful feedback about your recent experience with Mark at Lexus of Chattanooga. We're delighted to hear that Mark was very helpful and engaging throughout your journey with us. Providing exceptional customer service is at the core of our values, and it's heartening to know that Mark exceeded your expectations. At Lexus of Chattanooga, we strive to create a seamless and enjoyable car-buying experience for our valued customers, and we are thrilled to hear that Mark made your time with us a pleasure. We believe that building strong relationships with our customers is crucial, and Mark's dedication to assisting you is a testament to that commitment. Congratulations on your new Lexus! We are equally excited to have been a part of this journey with you. Our team at Lexus of Chattanooga is passionate about delivering high-quality vehicles that offer a unique blend of luxury, performance, and reliability. We hope your new Lexus brings you countless memorable moments on the road ahead. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to provide you with the exceptional service you deserve. Once again, thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and your business.

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We greatly appreciate your kind words and feedback about our customer service at Lexus of Chattanooga. We understand that customer service is essential, especially for busy individuals like yourself. It's wonderful to know that our team at Lexus of Chattanooga has consistently provided you with excellent service, both during the car-buying process and when servicing your vehicle. We're thrilled to hear that Fred Fortson has been instrumental in your vehicle purchases, and that he consistently delivers top-notch service. Our team takes pride in understanding our customers' needs and providing them with a seamless and efficient car-buying experience. We'll be sure to pass on your compliments to Fred and acknowledge his exceptional service. At Lexus of Chattanooga, we strive to accommodate our customers' needs and ensure their satisfaction. It's fantastic to know that we have met your expectations in this regard. Thank you for choosing Lexus of Chattanooga and for recognizing our commitment to providing exceptional service. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us.

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Ryan and Lexus of Chattanooga. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc and Ryan know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your service department experience with us and others. We will be sure to let Ryan know about your kind words.