Ryan Kotschevar
Ryan Kotschevar at Luther Family Ford
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Ryan Kotschevar | Page 29

Service Advisor

Luther Family Ford

3302 36th St S
Fargo, ND 58104

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4.6
289 Reviews
4.6

289 Reviews

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289 Reviews of Ryan Kotschevar

April 30, 2021

Dealership Rating
Employee Rating

My car is under warranty, Been there 3 different times still not fixed. Was told it needs to act up while at your facility,before repairs can be done. I feel like I am being called a liar. Poor warranty More

by MFRISCO1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

April 29, 2021

Dealership Rating
Employee Rating

I brought my 2020 F-150 in for routine maintenance. The entire experience was excellent. The staff was friendly and helpful with a couple of questions I had on another matter. I had a chance to look at the More

by DEAN_LAMPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Dickinson, Evan Norris

April 24, 2021

Dealership Rating
Employee Rating

These people from the 1st phone call about my car needing to come in for a couple of recalls was so professional. Those people are trained in excellent customer service. They are a group of very personal More

by "DJ"
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

April 20, 2021

Dealership Rating
Employee Rating

Had a damaged vista roof. told it was $ 4100. to replace the entire thing but (other than the front glass, only a couple small plastic parts were broken. Using that logic, why don't you just make the entir More

by WALLACH.T
Customer Service
Friendliness
Recommend Dealer
No

April 03, 2021

Dealership Rating
Employee Rating

Got my keyless entry pad repaired in a timely manner. All people I came in contact with were very friendly. Got a car wash too! More

by karla.mehus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 02, 2021

Dealership Rating
Employee Rating

I had been searching off and on for vehicles for at least 6 months. I have always been a Ford driver, and had my eye on the new 2021 Ford Explorers. I was referred over to speak to one of the sales reps, Rog More

by CANDICE.AHMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Holland , Jeremy Boniface

April 02, 2021

Dealership Rating
Employee Rating

Brought my truck in because of the door latch freezing issue. After the fix was applied, I noticed the rear window would not roll up. I contacted Ryan, he was empathic and able to get me back in quick to More

by Simply Dusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

The work I had done was for recalls. The work was done in a timely manner and as promised. The service department has always done a good job. More

by slwyattx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 25, 2021

Dealership Rating
Employee Rating

Great service and talented technicians. Made my appt last week as when I was previous in, it was pointed out that I had a oil leak. Well Ryan not only fixed my leak but he got my bluetooth to work agai More

by mgunde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Dickinson

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