Ryan Ludwig | Page 2

James is the best! I loved working with James. He made the car buying process easy! I would recommend him to anyone looking to purchase a car. Thanks James! I loved working with James. He made the car buying process easy! I would recommend him to anyone looking to purchase a car. Thanks James! More

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Friendly and professional purchase Traded in a 2014 Maserati Ghibli for 2016 Maserati Grand Turismo Sport and couldn't be happier. Van Ness Whitley was awesome to work with and professi Traded in a 2014 Maserati Ghibli for 2016 Maserati Grand Turismo Sport and couldn't be happier. Van Ness Whitley was awesome to work with and professional and attentive. Very fun car-buying experience and look forward to business in the future. More

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Charlotte Maserati is Awesome and saved my A-- I RECENTLY WAS SAVED BY THE SERVICE DEPARTMENT AT CHARLOTTE MASERATI...if you have heard horror stories about Maserati Dealers...DO NOT PUT THESE PROS I RECENTLY WAS SAVED BY THE SERVICE DEPARTMENT AT CHARLOTTE MASERATI...if you have heard horror stories about Maserati Dealers...DO NOT PUT THESE PROS IN THAT CATEGORY...I was selling my Quattroporte and the guy flew in from Indy to buy it...suddenly the car went into electrical melt down due to a faulty window switch...I was 20 miles from the dealer...I called Steven who is the service manager and he told me to tow it in...we got there at 5:45 PM...they close at 5:30, but they waited for us. And then spent another 30 minutes getting the car off loaded and into the bay, so it could be safe for the night. The next day (yeah the guy buying the car had to stay over in a hotel) they dropped everything, and moved me into first position, past existing customers cars in line to be serviced. Astonishing since I was not a regular customer, having always dealt with an Indy. The story goes on and on...they had to contact Maserati USA, to get the "electrical code" and then the radio code, and after an hour with their software they fixed it...BUT for some reason then the air condition went out...after a 30 min analysis...At first, Ryan, and Christian feared it might need a "dash out" which is 14 hours of work and of course, would have blown the sale! Not to mention the expense! and really xxxx the guy off who flew in to buy the car for his wife's birthday the coming weekend. ( ha ha, I had told him the car was perfect.) Wow, what a mess. Head Tech, Christian from Argentina--a real genius, said "let me try something" Using Maserati's proprietary computer analysis software...he went into the car, and started checking all the electrical points/circuits which are he says like a chain of cross roads in the car and all linked together...Viola' he actually fixed this issue in 2 hours of constant diligence, without ever using a wrench...just a computer! By the way, only official Maserati Dealers have this Computer Software and can do this...so if you think Indies are the only answer...THINK AGAIN...without these guys and there arsenal of tools and their incredible talent and dedication to a guy who walked in literally off the street...I would have lost the sale, been very embarrassed, and wasted two days over what we all know are the quirks of this temperamental but fabulous car...Moral of the Story...DO NOT HESITATE TO DO BUSINESS WITH THE CHARLOTTE MASERATI BOYS...STEVEN, RYAN, CHRISTIAN...WHOM I THANK FOR AMAZING EXPERIENCE! Cheers, Grant W More

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Great dealership Great people make a great dealership. Bob Pletcher and Harry Osborne were very professional. One of my best car buying experiences. I will be back. Great people make a great dealership. Bob Pletcher and Harry Osborne were very professional. One of my best car buying experiences. I will be back. More

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Unbiased and unconstrained review. Bought used car for the second time from Foreign Cars Italia, Charlotte NC. Yes, as with any other used car, encountered few issues on delivery. May b Bought used car for the second time from Foreign Cars Italia, Charlotte NC. Yes, as with any other used car, encountered few issues on delivery. May be for some peoples the issues can be called miniscule. But to my surprise the dealership took it seriously and resolved all the requests. Special mention to my salesman, Frank Gastelum. He is no rush and is there to please his customers. Would also thank Bob Pletcher, manager of the facility. Found him fair and honest. Would highly recommend. More

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True Professionals My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I a My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I am looking for, and always willing to offer suggestions or redirect if needed. We have developed a great business relationship and friendship over the years. I have purchased 2 vehicles from AM Charlotte over the past 3 years. All team members are helpful and they know cars. Most important, they are willing to talk cars. And too, no back and forth negotiations as is often done in this business. These folks are great to work with. I would be remiss if I did not also share accolades for Bob Pletcher, Luis Pinto, Donnie Pack, Ryan Ludwig; are all terrific partners. I have worked with each in some way or another. More

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Great professional guy! Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you More

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Genuine service that goes beyond the norm I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are requir I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are required or asked to do. From buying to service to management the passion for the business and the product is so refreshing to experience. No job or question is too small or too large. Then when you start to meet more people within the dealership it is consistent. I could not purchase a car from anyone else now. True passion and care for their jobs and that is so exciting to see as a car lover. More

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The ownership experience Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Mase Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Maserati of Charlotte. It has been the best ownership experience I have ever encountered. A typical example was when I suffered a flat tire. As my car was being delivered by the flat bed, Chris Blount recognized that it was my car and called me to ensure that I was OK and that the road assistance was satisfactory. The repair was done quickly and he kept me up to date with when I could expect to have my car returned. They remain considerate of my busy schedule and always try to make any service easy for me. I can not imagine purchasing a car elsewhere. More

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GREAT jOB!! James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate in slaesmanship for a variety of reasons including: - listening to ensure I got what I wanted and for the price point I wanted. - understanding the emotional part of me giving my Vette to you ( I loved that car buit with my current situation (parkinson;s disease) I simply had to go in another direction.But it had it be special. - fair trade in value for my Vette - thanks to Bob for truly listening and moving in a positive direction. This was a key to me doing business with with you and your team - already happy with the service - already cleaned my car after significant rainfall over the last few weeks - and lastly, for the the screening tickets for the Bond movie!! . In conclusion, I have also shown you my satisfaction by haivng my two closest friends come in to look at your cars. They were were impressed with your cars and your professionalism!! Raye Futerfas Henry David Thanks again!! Jihn Van Assen 908-208-9652 elpjva@aol.com More

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