Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Ryan Mulhern
Refer Me
261 Reviews
261 Reviews
Write a Review
261 Reviews of Ryan Mulhern
Verified Customer
Helpful 
October 04, 2021
This was the most frustrating auto service experience I’ve ever had. I purchased my GLC 300 in June. The latch by the driver seat that opens the rear hatch was defective when I got the car. I brought the I’ve ever had. I purchased my GLC 300 in June. The latch by the driver seat that opens the rear hatch was defective when I got the car. I brought the car back and was told that they would order the part and call me in a few days. No call, no action. When I checked back, no one knew anything about it. They eventually told me that the part had been sent back. They said they would reorder it. Again, I waited for the call but heard nothing from the service department. Several phone calls later and I finally had an appointment to get my car repaired (nearly 3 long months after I initially visited the service department for my repair). When I brought it in, the woman who greeted me was friendly and professional. She found my name on her computer and brought me over to a service rep. This rep saw that I had an appointment, but had no idea what I had come in for. He eventually checked things out and informed me that the necessary part had been sent back (again!). I left the car with him and when the part came in, they fixed my car. My husband and I have owned Audi’s for years. This is my first Mercedes and I was extremely disappointed with my service experience. I would recommend studying the service department at the Audi Exchange to see how a first-rate service department operates. Next time I need service, I’ll try a different Mercedes dealership (in Lake Bluff) and see if it’s any better. This experience has soured me on the entire Mercedes brand. Feel free to call and discuss. More
by JSULLIVAN224
Other Employees Tagged: Cindi Link , I don’t know who else was involved in my multiple trips to the Autohaus service department
October 03, 2021
Ken and Ryan helped and worked with me to resolve issues I had with buying a used E550 cabriolet on the internet. I had with buying a used E550 cabriolet on the internet. More
by MRW1127
Other Employees Tagged: Ken Dunaway
August 26, 2021
It was very nice experience. I came to paid off for my lease car and process took a very short time. Thanks everyone for all help I get. lease car and process took a very short time. Thanks everyone for all help I get. More
by MILA.SNITKOVSKY
Other Employees Tagged: Oleg Shmuylovskiy, Ricky Pena
July 01, 2021
Excellent service and a thank you to Ryan. He took the time to review what needed to be done and made the process simple and convenient. Ryan is great to work with and exceeded all of our needs. time to review what needed to be done and made the process simple and convenient. Ryan is great to work with and exceeded all of our needs. More
by David
May 11, 2021
Been a MB customer for my last 3 cars. Have always found the team very easy to work with. I will continue my relationship with the dealership. the team very easy to work with. I will continue my relationship with the dealership. More
by CEO1
Other Employees Tagged: Eddie Garcia, Cindi Link
April 28, 2021
Ryan did a great job. I had been frustrated first by delays in getting parts, and then by a part that was defective and couldn't be used for the repair. He followed up and made sure everything turned ou delays in getting parts, and then by a part that was defective and couldn't be used for the repair. He followed up and made sure everything turned out perfectly. More
by TERRENCELYNCH
Dealership Inventory (215 Vehicles)
