Ryan Pulido
Ryan Pulido at Ferrari Silicon Valley
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Ryan Pulido | Page 3

Parts Manager

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Ryan Pulido

November 09, 2023

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Great service provided by everyone at the service desk as well as great info from the technician More

by crbuildingservices
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas

Dec 14, 2023

Ferrari Silicon Valley responded

Thank you for recognizing the great service provided by everyone at our service desk. We're committed to providing informative and helpful experiences for our clients.

November 08, 2023

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So happy they are my dealer! Now in my 18th year as a customer! Because they are great professionally and personally. More

by ZACHARY10
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas

Dec 14, 2023

Ferrari Silicon Valley responded

We are honored to have you as our customer for 18 years. Your loyalty and satisfaction drive us to continually strive for excellence.

October 26, 2023

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Jason in sales, Sara, Henry and Carlos in service are outstanding. Great customer service and communication. They go out of their way to insure the Ferrari experience is everything it should be!! More

by bill.yang
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Recommend Dealer
Yes
Dec 14, 2023

Ferrari Silicon Valley responded

We're thrilled to hear that Jason in sales, Sara, Henry, and Carlos in service provided outstanding customer service and communication. Ensuring the Ferrari experience exceeds expectations is our top priority.

October 14, 2023

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Have been bringing my Ferraris here since it opened, Ordered my 458 from here, Service always gets it right. More

by MLM
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas

Oct 19, 2023

Ferrari Silicon Valley responded

Thank you for being a valued customer of Ferrari Silicon Valley since our inception. We appreciate your trust and loyalty. It's fantastic to hear that you've been consistently satisfied with our service and that we were able to assist you in acquiring your Ferrari 458. We take pride in delivering top-notch service every time. Should you ever need anything or have any questions, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you for years to come.

October 12, 2023

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Sarah was really super in helping get service set up and completed, super awesome, thanks! More

by JOHN.L.HALL
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Recommend Dealer
Yes
Oct 19, 2023

Ferrari Silicon Valley responded

Thank you John, for taking the time to share your positive experience with us. We're thrilled to hear that Sarah provided you with exceptional service in setting up and completing your service appointment. Our team at Ferrari Silicon Valley takes great pride in delivering top-notch service, and your feedback is truly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you again in the future.

October 05, 2023

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Excellent Dealership. Ever since the new ownership, the service has been exceptional. Thank you for the great experience! More

by tonysuzer
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Recommend Dealer
Yes
Oct 19, 2023

Ferrari Silicon Valley responded

Thank you Tony. We greatly appreciate your kind words and positive review of Ferrari Silicon Valley. Since the transition to new ownership, we have been committed to delivering exceptional service to our valued customers, and we're delighted to hear that your experience reflected just that. At Ferrari Silicon Valley, we understand the importance of providing excellent service, and we continuously strive to improve your experience. Your feedback helps us in this endeavor. If you're looking for more outstanding experiences and exceptional service, we invite you to visit Ferrari Silicon Valley again. We are dedicated to ensuring your satisfaction. Thank you for choosing Ferrari Silicon Valley. We look forward to serving you again soon.

October 01, 2023

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The staff was friendly and service was fine, Lost contact with the service writers due to vacations and illnesses at SV Ferrari. All services were farmed out but wish they could have been more tightl More

by chris@westcityproperties.com
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Brittis

Oct 19, 2023

Ferrari Silicon Valley responded

Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and the service satisfactory. We apologize for any inconvenience caused by the temporary disruptions in contact with our service writers due to vacations and illnesses. We understand the importance of timely and well-coordinated service, and we appreciate your patience during this period. Your feedback is essential to us, and we will work towards improving our scheduling and communication processes to ensure a smoother experience for you in the future. We value your business and hope to serve you even better next time.

Oct 22, 2023

chris@westcityproperties.com responded

The issue was completely understandable. Illness is unavoidable. The staff treats its customers with great respect. It was just a glitch. I would encourage Ferrari owners to bring their cars here. I will certainly be back for service again.

September 30, 2023

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It’s always great to work with Ferrari of Silicon Valley. They make the process easy and convenient. More

by sundeepkumarbawa
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Recommend Dealer
Yes

Other Employees Tagged: Ismail Burduroglu, Henry Rojas

September 10, 2023

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They were very accommodating and able to repair a not to common model. I felt confident in their ability to restore my auto to tip top form! They are very friendly and I hope to return there soon for my More

by FTORT
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas

September 05, 2023

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Top notch experience with getting my car serviced here and recall done. Communication was excellent. Staff was friendly and knowledgeable. Highly recommended. More

by LEWISHOU
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas , Carlos

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