Ryan Tramm | Page 15

Great Service I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you feel comfortable while you wait. This is the place great service with minimum wait time More

by amarshall4373 Verified Customer Verified Customer

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Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More

by latinmix18 Verified Customer Verified Customer

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Service department is great as always! Love coming there. Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was going on with my vehicle. Service manager is great too! I would highly recommend anyone to come visit Gilchrist! More

by MDAVIS28 Verified Customer Verified Customer

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Quick excellent service and free car wash coupon Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful glad I bought my car at Gilchrist Chevrolet More

by Dentonlee Verified Customer Verified Customer

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Awesome experience. I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process and checked on me regularly. I have a great experience every time I come here for service. I drive further than I have to-to come to this dealership specifically. More

by MisterDW Verified Customer Verified Customer

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Nice facility I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will a I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will always make the travel to Gilchrist. More

by justinboyer2 Verified Customer Verified Customer

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Good Service I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits for the same issue, but it was due to a factory defect. They always take care of my needs. The only improvement I would suggest is they slow down and pay attention to detail more. A car wash would be nice when they leave greasy finger prints on glass and body. Overall good experience. More

by BAIRJA Verified Customer Verified Customer

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Poor communicating and a total lack of follow through A bunch of calls to be returned in 20 minutes or very shortly turned into hours or not at all. Repair had to be taken back for do over. Several days t A bunch of calls to be returned in 20 minutes or very shortly turned into hours or not at all. Repair had to be taken back for do over. Several days turned into a week. I quit calling due to the lack of response after a loaner was assigned. Tech left trim work out of place, hanging and incomplete. Plastic undercarriage/splash guard not replaced securely and dropped from car at 70 mph leaving me stranded on I-5. A seat cushion with athletic logo was stolen from trunk while at the dealership. I was an out of state customer which made the ordeal worse since I had to drive the loaner home and then back again to pick up my auto that I was assured was fixed and ready to go. This show of indifference was blatant. Dealer (Ryan Tramm) did express regret and offered to pay for what they missed. Will be going into a local dealer for the repair and have dealer here contact gilchrist about what they did to correct the problems that gilchrist left unattended. The theft added insult to injury. Loaner was retuywashed, wiped down inside, vacuumed and filled with gas. More

by Outofstater Verified Customer Verified Customer

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Unfounded, over priced sales pitches ,, Practices of dishonesty, trying to sell over priced services ,, or services not even needed ,, very disappointed, with this dealership ,, no ethical o Practices of dishonesty, trying to sell over priced services ,, or services not even needed ,, very disappointed, with this dealership ,, no ethical or moral habits at all ,, done !!! More

by jrh19460 Verified Customer Verified Customer

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