Ryan Walen | Page 2

They were very helpful and patient during the purchase of our new car which we really appreciated. our new car which we really appreciated. More

by AM.COWDEN.97 Verified Customer Verified Customer

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3 stars vs 4 or 5 due to the dealership charging me tax and license fees on the the vehicle I was trading in. These monies should have been part of the 'cost of doing business' and deducted as business cos and license fees on the the vehicle I was trading in. These monies should have been part of the 'cost of doing business' and deducted as business costs at the end of the year. We as buyers should NOT be required to pay for corporate expenses. So, I feel manipulated. Yet, I like this vehicle so I sucked it up and accepted the expense. The staff was fantastic. The finance agent was fantastic. Levi was great although that generation has ingrained understanding of EV technology that I as a 69 YO male lack. Meaning, I had enough charge in the battery to make home with 2 miles left on the battery. The menu for selecting a charge station was inaccurate. The charge station I found was broken. The dealership should have put a reasonable charge on this battery to get me home without: Anx-EV-iety. My new term for the stress of maybe not having enough battery to get there.......Dennis Littleton More

by DE.LITTLE.ONE Verified Customer Verified Customer

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Rachel and AAron worked relentlessly to get me into a really good situation. I am very happy with this dealership and my new car. Big shout out to Rachel, Jim and Aaron for helping me out! really good situation. I am very happy with this dealership and my new car. Big shout out to Rachel, Jim and Aaron for helping me out! More

by Levikindred Verified Customer Verified Customer

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They were great! I had originally planned to look at a preowned Kona EV. We test drove a brand new one on a whim. We ended up going hope with a brand new 2024 Kona EV I had originally planned to look at a preowned Kona EV. We test drove a brand new one on a whim. We ended up going hope with a brand new 2024 Kona EV in the exact exterior color I wanted. Although the interior was not available in my preferred color, they were able to give me a great deal. I'm very happy with my purchase and my experience. This was my first time purchasing a brand new car and I'm glad Hyundai of Seattle was able to help me do that. Mustaf was very transparent with the pricing as well as our situation trading in our used car. He did not make us feel pressured at all which I greatly appreciated. Mustaf, Thank you for helping us purchase our new car. You are fantastic and we will definitely come back to see you the next time we are in the market for a car! More

by K.Torres Verified Customer Verified Customer

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The team at Seattle Hyundai did a great job helping me purchase my new car! purchase my new car! More

by CHRISCORRY Verified Customer Verified Customer

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Excellent customer service I highly recommend everyone to go to Seattle Hyundai. Stephanie's was the best! go to Seattle Hyundai. Stephanie's was the best! More

by SPRINGDAY1967 Verified Customer Verified Customer

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The customer service is fantastic. Stephanie is amazing and she listened to what I was looking for in a car. She stayed on budget. Stephanie is amazing and she listened to what I was looking for in a car. She stayed on budget. More

by SPRINGDAY1967 Verified Customer Verified Customer

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We came to the dealership with no idea of the actual car we wanted to buy. Mohamed was very patient with us and helped us find the right car for us. Ryan made the finance process go very smoothly. Overall a we wanted to buy. Mohamed was very patient with us and helped us find the right car for us. Ryan made the finance process go very smoothly. Overall a great experience. More

by Farrukh Sohail Verified Customer Verified Customer

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Helpful staff, easy to get a test drive, when we decided on a vehicle they found us one even as they were out of stock on a vehicle they found us one even as they were out of stock More

by MOSHIKZUR Verified Customer Verified Customer

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Mohamud was unclear and uneducated of the car. Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan" and "what does the Bluelink button do." Because I did a trade in, I had to come back with my trade-in vehicle after dropping off my baby at home, I assume I would get everything from the ad such as the Cargo package and cover, however he fail to give that to me stating I have to paid it because it's a used car. I would assume he would honor the car ad, but said it doesn't come with it. He didn't tell me much about the car because he didn't know much about the car. He did tell me about the warranty until I ask the Fianance Manager, Ryan. My overall experience was bad. I wish to have an educated salesperson who knows about the car in buying and tell me the options as well as the warranty since it's a big dea because I have 2 kids. If the car breaks down, my kids, wife and I would be stranded. I would not recommend going my friends and family to this place. You need to train your salesperson! More

by contrai2003 Verified Customer Verified Customer

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