Sage E.
Sage E. at Seattle Jeep
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Sage E.

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Sage E.

May 12, 2024

Dealership Rating
Employee Rating

Seattle Jeep went out of there way to make this a pleasant experience, I had went to another dealership because I didn't trust you now I'm back and so is the trust. More

by JAMES_22179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2024

Dealership Rating
Employee Rating

Good customer service. My transmission is shifting much better and the engine runs very well. More

by csala408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eliza S.

May 13, 2024

Seattle Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 04, 2024

Dealership Rating
Employee Rating

Sage and Eliza are always great service agents for me. Attentive and thorough Very thoughtful. I trust them to know what my Jeep needs. Thank you. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eliza S. , Chris, Tara,

May 06, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Sage has been fantastic. Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engin More

by blainem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an More

by EGMENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eliza S.

Apr 29, 2024

Seattle Jeep responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Seattle Jeep has quality service and they always get the job done in a timely fashion. More

by MERONTHEMODEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 24, 2024

Dealership Rating
Employee Rating

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I More

by Olivander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eliza S.

Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 24, 2024

Dealership Rating
Employee Rating

Fantastic customer service, efficient and speedy vehicle service, trustworthy quality assurance. Sage was a huge help :) More

by legomateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 22, 2024

Dealership Rating
Employee Rating

Sage was thorough, communicative, helpful - thank you Sage. I have appreciated interacting with you; made the process easy. More

by MARCANTHONY
Recommend Dealer
Yes
Apr 24, 2024

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

April 20, 2024

Dealership Rating
Employee Rating

Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser More

by Geoff7272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., Noah M., Eliza S.

Apr 21, 2024

Seattle Jeep responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com

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