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Salena Dalerio

Overview Reviews (108) Inventory (225)

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Salena Dalerio

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Salena Dalerio | Page 10

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.7

108 Reviews

Overview Reviews (108) Inventory (225)

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English

4.7

108 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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108 Reviews of Salena Dalerio

September 30, 2023

Dealership Rating

Employee Rating

Easy to schedule appointments. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. More

by kmartin9321

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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September 25, 2023

Dealership Rating

Employee Rating

The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More

by msmoni.rich

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Jolly, Brandon Patterson, Michael Reed, Scott White, Carlos De Los Santos

Helpful 0

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Oct 03, 2023 -

Union County Kia responded

Thank you so much for your kind words regarding our team! We appreciate your 5-Star Review of Union County Kia and are tickled to hear how pleased you were with your overall experience with our Team! We hope you will visit again soon. Please take care and wishing you a wonderful week!

September 17, 2023

Dealership Rating

Employee Rating

The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More

by Crystal Ivey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Patterson, Antavius Allen, Brittany Shepherd

Helpful 0

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Sep 19, 2023 -

Union County Kia responded

Crystal, we appreciate your feedback of Union County Kia. We are disappointed to hear you were annoyed by some of the facets of the purchase process. We strive to provide our guest with an exceptional shopping, purchase and service experience. It appears as though we may have fallen short. We will most certainly share this with our team in efforts of improving our guest experience. Thank you once again for sharing this with us. If there's anything else we may do to be of further assistance to you, please let us know at 833.741.8931. Wishing you a wonderful ownership experience and week!

September 14, 2023

Dealership Rating

Employee Rating

Salena and Scott are extremely knowledgeable about issues with vehicles, and they are very friendly and helpful!! with vehicles, and they are very friendly and helpful!! More

by JUNEROWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott White

Helpful 0

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Sep 19, 2023 -

Union County Kia responded

Thank you for your kind words, June! We're glad to hear Salena and Scott provided you with very friendly and helpful service. If you have any further feedback or questions, please don't hesitate to reach out. Wishing you an amazing week!

September 11, 2023

Dealership Rating

Employee Rating

People are so friendly. Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! More

by marygask

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Sep 19, 2023 -

Union County Kia responded

Mary, thank you so much for your kind review of our Service team here at Union County Kia! We are grateful to hear you received a pleasant experience! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a great week!

August 31, 2023

Dealership Rating

Employee Rating

Go check out Stephanie for your next car purchase! She will get you in and out stress free:) She is so chill and good vibes She will get you in and out stress free:) She is so chill and good vibes More

by Tiff

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott White, Stephanie Breeden, Raquel Maynard

Helpful 0

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August 30, 2023

Dealership Rating

Employee Rating

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Salena Dalerio

Helpful 0

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August 30, 2023

Dealership Rating

Employee Rating

Kia is amazing they work really well with you and if you have questions or concerns they help you out by answer them. They are all really nice and sweet there. have questions or concerns they help you out by answer them. They are all really nice and sweet there. More

by br10griffin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raquel Maynard

Helpful 0

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August 30, 2023

Dealership Rating

Employee Rating

Salena, Raquel, Scott and Jansen are very friendly. Very clean dealership! Go see Larry when you need a vehicle! Very clean dealership! Go see Larry when you need a vehicle! More

by Sk1nsfan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Jolly, Everett Pettaway, Scott White, Eddie Smith, Larry Goode, Stephanie Breeden, Raquel Maynard, Chris Crawford

Helpful 0

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August 30, 2023

Dealership Rating

Employee Rating

Terrible wait for my appointed time. Need to work on your scheduling a lot! Really pissed me off and cost my time. Need to work on your scheduling a lot! Really pissed me off and cost my time. More

by Jengand

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott White, Raquel Maynard, Chris Crawford

Helpful 1

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