Sales Department | Page 17

Attentive Staff I have been talking with this group for 2 months about a car. They were very attentive to all questions and returned phone calls in a timely manner. I have been talking with this group for 2 months about a car. They were very attentive to all questions and returned phone calls in a timely manner. Definitely eager to earn your business. More

Helpful 1

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Scam artists-BUYER BEWARE! DO NOT GO TO THIS PLACE! THEY WILL FURNISH YOU A FALSIFIED CARFAX REPORT.. I INQUIRED ABOUT A 2014 MERCEDES BENZ E-CLASS. I ASKED FOR THE CARFAX REPOR DO NOT GO TO THIS PLACE! THEY WILL FURNISH YOU A FALSIFIED CARFAX REPORT.. I INQUIRED ABOUT A 2014 MERCEDES BENZ E-CLASS. I ASKED FOR THE CARFAX REPORT WHICH WAS PROVIDED VIA EMAIL AND LOOKED LIKE A CLEAN REPORT WITH NO PRIOR ACCIDENTS. I DECIDED TO ALSO DO MY OWN CARFAX ON THE SAME VEHICLE AND DISCOVERED THAT IS WAS IN A MAJOR ACCIDENT WITH FRAME DAMAGE. THEY ARE BUYING DAMAGED VEHICLES FROM AUCTION, MAKING THEM LOOK LIKE NEW AND THEN RESELLING THEM WITH LOW PRICES TO ENTICE THE INNOCENT CAR BUYERS. IN ADDITION, SHAWN THE FINANCE MANAGER, WILL UPCHARGE YOU ON OUTRAGEOUS FEES...$695+$695+$495+$350 ETC...WHILE MOST DEALERS ONLY CHARGE ANYWHERE FROM $500-$700 IN TOTAL FEES. THEY ARE ALL MIDDLE-EASTERN AND THEY DON'T CARE ABOUT THE BUYER, THEY JUST WANT YOUR MONEY. BE WARNED, STAY AWAY AT ALL COSTS. More

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Bad business and customer service practices I bought a car from this dealership back in Aug. 2016. I bought a 2013 Chrysler 200. When they gave me the car they weren't even sure it was financed. I bought a car from this dealership back in Aug. 2016. I bought a 2013 Chrysler 200. When they gave me the car they weren't even sure it was financed. And they gave me a key that did not match the car. The alarm would go off every time i entered the car. They promised me a remote key with the key fab and it is written in my contract but to date 11/28/2016 i still have not received the key or the money to purchase the key. The car has been paid off and they still have not honored their own contract. I have reached out to them several times and keep being told the check is in the mail. It has been in the mail for the last month. This is not good business or customer service. and on top of that i had to buy 4 brand new tires the month i bought the car because they were bad, get an alignment, replace the sway bar links, gas cap, and do something with the gas tank, cant remember what it is called. DO NOT BUY A CAR FROM THEM. THEY DO NOT HAVE GOOD BUSINESS OR CUSTOMER SERVICE PRACTICES. More

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Customer Service was Good Good customer service, overall. Car we were looking at was dirty and Shawn refused to negotiate on the price. He also was hard to understand at times, Good customer service, overall. Car we were looking at was dirty and Shawn refused to negotiate on the price. He also was hard to understand at times, and was confusing to speak to. Aside from that, David and Jason were excellent salesmen and were helpful and respectful every step of the way. More

Helpful 3

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Very professional Awesome service. Great people to do business with and will do their best to work out everything they can with your best interest at heart . Awesome service. Great people to do business with and will do their best to work out everything they can with your best interest at heart . More

Helpful 3

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Ask for David! My experience with the dealership was excellent. David went above and beyond to answer al the questions I had regarding my vehicle. I had to drive a l My experience with the dealership was excellent. David went above and beyond to answer al the questions I had regarding my vehicle. I had to drive a long distance to get to the dealership and David patiently waited for me to arrive and stayed late so we could finalize the transaction. I highly recommend David if you're looking for a sales person who will deal with you in a straightforward manner and without any pressure. Also, Rodney took extra care to assist me with returning a rental vehicle. He went above and beyond to ensure I was taken care of! I am pleased with my vehicle purchase and would use this dealership again in the future. Thanks More

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Awesome This dealership was the first dealership that I went to on October 1st 2016 and they made me feel so welcome I didn't need to go anywhere else. Everyo This dealership was the first dealership that I went to on October 1st 2016 and they made me feel so welcome I didn't need to go anywhere else. Everyone was so attentive to all of the customers that were there. I am very happen with my selection and I received a great deal. More

Helpful 3

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"Great Vehicle at a Great Price" Found my ideal vehicle at Alpha Motorsports for a great price. Salesman David Bencomo was knowledgeable about the vehicle and a pleasure to work with. Found my ideal vehicle at Alpha Motorsports for a great price. Salesman David Bencomo was knowledgeable about the vehicle and a pleasure to work with. Financing was a breeze. I will definitely recommend Alpha Motorsports. More

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Great experience I took the car for an inspection at AAA which ended up showing a few things that needed to be taken care of. David and the Manager took care of everyt I took the car for an inspection at AAA which ended up showing a few things that needed to be taken care of. David and the Manager took care of everything to our satisfaction, were very reasonable and the whole experience was very pleasant. I would definitely buy another car from them, and I don't say that lightly, having just come from visiting other car dealers and not having good experiences. Definitely very happy with the car and Alpha Motorsports. More

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Satisfied customer Service was very good. The information and condition of vehicle just as advertised. Salesman were courteous and informative. Overall good experience. Service was very good. The information and condition of vehicle just as advertised. Salesman were courteous and informative. Overall good experience. I would recommend to others. More

Helpful 4

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